MELIZA GOMEZ
San Antonio,TX
Summary
Dynamic bilingual interpreter with extensive experience in medical and legal contexts, ensuring accurate communication and adherence to confidentiality standards. Proven ability to enhance operational efficiency through strong organizational skills and proactive administrative support. Continually engaged in professional training to expand expertise in language and cultural nuances.
Overview
14
14
years of professional experience
Work History
Spanish Medical Interpreter
Washington State L&I SOSi
San Antonio, Texas
04.2025 - Current
- Spanish Medical interpreter for Washington State L&I
- Provide accurate and impartial interpretation during Dr. appointments/office calls, workers' compensation, psychiatric appointments, case manager meetings.
- Maintain professionalism and confidentiality of all patient information and adhere to all HIPAA regulations at all times.
- Knowledge, tools, and constant research of medical terminology, idiomatic and culturally based expressions, regionalism, colloquialism, and slang expressions
- Arriving ahead of schedule for work orders enhanced operational efficiency.
- Engaged in ongoing training to refine language and interpreting skills, enhancing overall service delivery.
Immigration Court Interpreter
SOSI
San Antonio, Texas
02.2023 - Current
- Spanish immigration court interpreter for Executive Office of Immigration Review (EOIR) and U.S. Department of Justice
- Perform accurate legal consecutive, simultaneous, sight interpretation for USCIS Master calendar and individual merits hearings via Webex or in person
- Interpret from English to Spanish and vice versa all witness testimonies, attorney & Department of Homeland Security (DHS) arguments, & Judges orders
- Rendered sight translation of legal documents
- Maintained confidentiality, professionalism, cultural awareness, localization and attention to detail
- Knowledge and constant research of Idiomatic & culturally based expressions, regionalism, colloquialism, & slang expressions
- Participate in ongoing training to enhance language skills and legal knowledge.
Spanish Interpreter
Cyracom
Las Cruces, New Mexico
01.2016 - 10.2016
- Provide over the phone interpretation for various fields such as, Medical, Legal, Emergency Services, Insurance, and Human services.
- Interpret conversations and oral instructions from English to Spanish and vice versa
- Maintaining excellent customer service, accuracy, fluency, and confidentiality
Sales and Marketing Specialist
Southwest Climate Control
Chaparral, New Mexico
03.2014 - 01.2016
- Analyze and report competitive market information
- Generate power point presentations, flyers and other marketing materials
- Generated leads, coordinated initial communications and arranged meetings to maximize efficiency
- Maintained prospective client database and updated existing files
- Create spreadsheets to monitor and keep track of marketing, inventory and other expenses
- Presented services and benefits to clients, negotiating terms to close sales effectively.
- Act as the liaison between customers and company regarding potential problems and customer desires
- Ensured customer-focused activities and services for optimal delivery and satisfaction
- Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers
Administrative Support and Quality Control
JC Amigo Express
Sunland Park, New Mexico
05.2012 - 02.2014
- Manage schedules and maintain directors calendar
- Processed accounts receivable and payable
- Create spreadsheets to monitor inventory and other expenses
- Processed training requests and monitored training activities for programs
- Prepared documentation for annual audit
- Performed a range of shipping, receiving and inventory duties
- Inspect and check accuracy on shipping orders
- Inspect all received packages for damages
- Coordinated shipping logistics with various courier services to ensure timely delivery.
- Oversee loading and unloading of products ensuring quality by continually reviewing work to detect and correct errors
- Monitored back order status and addressed urgent supply chain challenges effectively.
Education
Certification - Immigration Court Interpreting
Southern California School of Interpretation
01-2023
High School -
El Paso Academy East
El Paso, TX11-2014
Skills
- Strong Communication & Interpersonal Skills
- Detail Oriented, Strong Prioritizing, Multitasking, and Time Management
- Excellent Customer Service Skills, Confidentiality & Professionalism
- Consecutive, Simultaneous Interpreting, Written & Sight Translation Skills
- Legal, Medical, Governmental Entity Terminology
- Knowledge of Idiomatic & Culturally based Expression, Regionalism Colloquialism & Slang Expressions
- Excellent memory retention and active listening skills
- Sales,Product Ordering, Inventory Report, Risk Management & Cost Control Skills
- Adaptive Team player, Goal Oriented, Eager to Work Attitude
- Fluent in English and Spanish
LANGUAGE
Spanish, Advanced
Timeline
Spanish Medical Interpreter
Washington State L&I SOSi
04.2025 - Current
Immigration Court Interpreter
SOSI
02.2023 - Current
Spanish Interpreter
Cyracom
01.2016 - 10.2016
Sales and Marketing Specialist
Southwest Climate Control
03.2014 - 01.2016
Administrative Support and Quality Control
JC Amigo Express
05.2012 - 02.2014
Certification - Immigration Court Interpreting
Southern California School of Interpretation
High School -
El Paso Academy East