Meliza Terrazas
Peoria,AZ
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Reception Manager / Nursing Assistant
The Neighborhood Christian Clinic
Phoenix, AZ
02.2024 - 09.2025
- Scheduled appointments, coordinating calendars for efficient time management..
- Confirmed appointments, communicated with clients, and updated client records..
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadline...
- Conducted routine clinical tasks, including vital sign measurement and patient preparation for examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations..
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Team Member
Target
Phoenix, AZ
11.2021 - 04.2022
- Greeted customers and offered immediate assistance when it was needed.
- Handled packages to be shipped by loading and unloading them onto pallets.
- Trained new team members in adherence to the company's policies and Safety Guidelines.
- Processed merchandise return exchanges.
- Assisted with counting cash drawers at the end of the day to ensure correct amounts.
Education
General Studies - undefined
Phoenix College
Phoenix, AZ05.2022
General Studies - undefined
Metro Tech High School
Phoenix, AZ05.2022
Skills
- Bilingual
- Communication skills
- Time management
- Microsoft excel
- Customer service
- Cash handling
- Organization skills
- Telephone skills
- HIPAA compliance
- Patient scheduling
- Vital signs monitoring
- Procedure assistance
- CPR
Certification
CNA
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Reception Manager / Nursing Assistant
The Neighborhood Christian Clinic
02.2024 - 09.2025
Team Member
Target
11.2021 - 04.2022
General Studies - undefined
Phoenix College
General Studies - undefined
Metro Tech High School