Overview
Work History
Skills
Computer skills
Timeline
Generic

Victoria Garcia

Bolingbrook,IL, United States

Overview

10
10
years of professional experience

Work History

Reception/Billing Assistant

Downers Grove Pediatrics
09.2022 - Current
  • Support reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Relay messages to nurses, doctors, and other departments.
  • Prepare/ scan patient charts.
  • Received, sorted, and distributed incoming mail.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Worked effectively with medical payers such as, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Prepared and submitted monthly billing reports to management for financial overview.
  • Processed and verified invoices to secure accuracy of billing information.

Medical Receptionist

Woodridge Clinic
09.2020 - 08.2022
  • Check In/ check out patients
  • Collect debt
  • Schedule appointments
  • Verify patient demographics
  • Verify insurance eligibility
  • EMR system, EClinical knowledge
  • Print/Scan/Fax

Customer Service Representative

RevMD Partners, LLC
08.2014 - 03.2016
  • Inbound/ outbound calls
  • Collecting payments
  • Updating insurance
  • Notating accounts
  • Mailing statements
  • Creating spreadsheets/faxing

Skills

  • Bilingual
  • Detail Oriented
  • Customer and Client Relations
  • Problem Solving
  • Administrative Support
  • Data Entry

Computer skills

  • Excel, Outlook, Powerpoint
  • Availity MEDI, and most insurance portals
  • Epic, Office Practicum, Medisoft

Timeline

Reception/Billing Assistant

Downers Grove Pediatrics
09.2022 - Current

Medical Receptionist

Woodridge Clinic
09.2020 - 08.2022

Customer Service Representative

RevMD Partners, LLC
08.2014 - 03.2016

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Victoria Garcia