Victoria Garcia
Bolingbrook,IL, United States
Overview
10
10
years of professional experience
Work History
Reception/Billing Assistant
Downers Grove Pediatrics
09.2022 - Current
- Support reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Relay messages to nurses, doctors, and other departments.
- Prepare/ scan patient charts.
- Received, sorted, and distributed incoming mail.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Worked effectively with medical payers such as, Medicaid, commercial insurances to obtain timely and accurate payments.
- Prepared and submitted monthly billing reports to management for financial overview.
- Processed and verified invoices to secure accuracy of billing information.
Medical Receptionist
Woodridge Clinic
09.2020 - 08.2022
- Check In/ check out patients
- Collect debt
- Schedule appointments
- Verify patient demographics
- Verify insurance eligibility
- EMR system, EClinical knowledge
- Print/Scan/Fax
Customer Service Representative
RevMD Partners, LLC
08.2014 - 03.2016
- Inbound/ outbound calls
- Collecting payments
- Updating insurance
- Notating accounts
- Mailing statements
- Creating spreadsheets/faxing
Skills
- Bilingual
- Detail Oriented
- Customer and Client Relations
- Problem Solving
- Administrative Support
- Data Entry
Computer skills
- Excel, Outlook, Powerpoint
- Availity MEDI, and most insurance portals
- Epic, Office Practicum, Medisoft
Timeline
Reception/Billing Assistant
Downers Grove Pediatrics
09.2022 - Current
Medical Receptionist
Woodridge Clinic
09.2020 - 08.2022
Customer Service Representative
RevMD Partners, LLC
08.2014 - 03.2016