Organized professional experienced in administrative support and communication within clinical environments. Enhanced patient care through strong interpersonal skills and efficient scheduling practices. Focused on transitioning to a new field where these strengths can drive team success and operational excellence.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Certified Nursing Assistant
Banner University Medical Center
Phoenix, AZ, AZ
11.2025 - 03.2026
Assisted nursing staff with daily patient care and personal hygiene tasks.
Monitored vital signs and reported changes to the nursing team promptly.
Documented patient progress and care activities in electronic health records.
Supported patients with mobility and rehabilitation exercises as directed by nurses.
Maintained a clean and safe environment for patients according to hospital standards.
Reception Manager / Nursing Assistant
The Neighborhood Christian Clinic
02.2024 - 09.2025
Scheduled appointments, coordinating calendars for efficient time management..
Confirmed appointments, communicated with clients, and updated client records..
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadline...
Conducted routine clinical tasks, including vital sign measurement and patient preparation for examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations..
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Team Member
Target
11.2021 - 04.2022
Greeted customers and offered immediate assistance when it was needed.
Handled packages to be shipped by loading and unloading them onto pallets.
Trained new team members in adherence to the company's policies and Safety Guidelines.
Processed merchandise return exchanges.
Assisted with counting cash drawers at the end of the day to ensure correct amounts.