MELIZZA HUNTE
Griffin,GA
Summary
My objective is to offer strong investigative and interpersonal skills. I am a detail oriented personal injury case manager/paralegal with over 5 years of experience supporting attorneys in pre litigation matters. Streamlining case workflows, and maintaining exceptional client satisfaction. Skilled in medical record analysis, demand strategy, and coordinating treatment oversight while maintaining legal, clear boundaries from clinical decision-making, and ethical standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Injury Case Manager / Paralegal
Virguez Law
Duluth, GA
06.2023 - Current
- Manage a caseload of 75-110 active personal Injury cases from intake through settlement. Including complex and high exposure claims
- Conduct client intake interviews and maintain consistent communication regarding case status
- Monitor and verify clients’ engagement with medical treatment while maintaining non-clinical oversight
- Request, review, and summarize medical records and billing statements
- Prepare and compile demand packages, including liability analysis and damages documentation
- Track deadlines, liens, and case milestones to ensure timely handling
- Assist attorney with recorded statements
- Collaborate with attorneys to develop case strategy, including liability analysis and settlement positioning
- Train and mentor new case managers and paralegals
Personal Injury Case Manager / Paralegal
Law Office of Matthew C Hines
Marietta, GA
12.2020 - 06.2023
- Managed 150-200 active cases in pre-litigation
- Supported attorneys in pre-lit personal injury matters
- Drafted correspondence & legal documents for attorney review
- Organized and maintained electronic case files with Needles & Litify
- Communicated with clients, insurance companies, and medical providers
- Scheduled appointments, and court dates
- Assisted with lien resolutions
Real Estate Assistant
O’realty LLC
Fayetteville, GA
05.2019 - 07.2020
- Ensured all deadlines and documentations were completed accurately
- Prepared and uploaded listings to MLS
- Served as the primary point of contact for clients
- Tracked and manage transaction timelines, reducing missed deadlines
- Assisted in marketing efforts, including listing descriptions, social media posts and showings
- Responded to client inquiries and coordinated appointments
- Assisted with open house preparations and marketing materials
Assistant/Receptionist
Insurance Professionals
Rex, GA
06.2018 - 05.2019
- Assisted with account inquiries and service requests
- Processed payments, policy updates, and documentation with high accuracy
- Ensured timely follow-up on client requests
- Resolved customer concerns efficiently
- Supported office operations, scheduling, and document management
- Ensured all files met compliance standards
- Supported agents with quoting, proposals, and client presentations
- Tracked policy renewals and proactively contacted clients
- Communicated with carriers and underwriters to obtain quotes, verified coverages, and resolved policy issues.
Education
Bachelors of Science - Criminal Justice Law Enforcement
American Intercontinental University
Atlanta, GA05.2021
Skills
High-Value Case Management & File Organization
Client Intake & Communication
Medical Records Review, Chronologies & Summarization
Demand Package Preparation
Insurance Claims & Adjuster Communication/Relations
Settlement Negotiation Support & coordination
Legal Documentation & Drafting
Calendar & Deadline Management
HIPPA Compliance & Confidentiality
Monitoring treatment progress
Analyzing cases & Critical thinking
Lien Resolution & Settlement Disbursement
Team leadership & Training
Legal interpreting
Legal Research
Native Spanish Speaker
Notary Public
Case Management Software (eg, Needles, Litify, Filevine)
Microsoft Office Suite (Advanced Excel, Word)
Document Management Systems (eg, VineSign, Docusign)
POS systems & Payment Processing
Live Chat & Help Desk Software
Google Workspace
Social Media Platforms
MLS platforms (eg, FMLS, GAMLS, or local MLS)
Medical record review
Case evaluation
Certification
Notary Public
Additional information
- Ability to handle high-volume caseloads in fast-paced environments
- Knowledge of personal injury law procedures and insurance practices
- Contributed to securing settlements in complex injury cases
- Trusted liaison between attorneys, clients, and medical providers
- Background Check Clearance
Languages
Spanish
Native or Bilingual
Timeline
Personal Injury Case Manager / Paralegal
Virguez Law
06.2023 - Current
Personal Injury Case Manager / Paralegal
Law Office of Matthew C Hines
12.2020 - 06.2023
Real Estate Assistant
O’realty LLC
05.2019 - 07.2020
Assistant/Receptionist
Insurance Professionals
06.2018 - 05.2019
Bachelors of Science - Criminal Justice Law Enforcement
American Intercontinental University