Cierra Skillern
Houston,TX
Summary
Detail-oriented Case Manager with personal injury experience, skilled in client communication, case management, and legal support. Strong background in high-volume law firms with a focus on organization, efficiency, and achieving successful case outcomes.
Overview
2
2
years of professional experience
Work History
Case Manager (Personal Injury)
Kenny Perez Law Firm
11.2025 - 04.2026
- Managed a caseload of personal injury clients from intake through treatment and case progression
- Communicated with clients, insurance adjusters, and medical providers to ensure case updates
- Coordinated medical treatment, appointments, and documentation
- Reviewed and organized medical records and bills for demand packages
- Assisted attorneys with case strategy and settlement preparation
- Maintained accurate case notes using case management systems
Legal Assistant
Thomas J. Henry Injury Attorneys
06.2024 - 11.2025
- Assisted attorneys with case preparation, research, and correspondence
- Created insurance claims and uploaded supporting documentation
- Coordinated medical treatment and followed up with clients
- Organized client files, medical records, and case documentation
- Drafted discovery responses and demand materials
- Scheduled meetings and provided administrative support
Education
High School Diploma - undefined
YES Prep Eisenhower
01.2020
Skills
- Client Communication & Confidentiality
- Case Management Software (Salesforce, Neos, File Vine)
- Microsoft Office Suite
- Organization & Time Management
- Critical Thinking & Problem Solving
- Team Collaboration & Leadership
- Medical record review
- Case evaluation
- Client communication
- Claim investigation
- Legal research
- Calendar management
- Case presentation
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Problem resolution
- Relationship building
- Customer relations
Timeline
Case Manager (Personal Injury)
Kenny Perez Law Firm
11.2025 - 04.2026
Legal Assistant
Thomas J. Henry Injury Attorneys
06.2024 - 11.2025
High School Diploma - undefined
YES Prep Eisenhower