Meljeny Rodriguez
Boston,MA
Summary
Driven bilingual with a track record in customer service and POS systems, honed at Lesley University College of Art and Design and Beauty Beat Co. Excelled in enhancing customer satisfaction and streamlining transactions, demonstrating exceptional verbal communication and a calm, professional demeanor under pressure.
Overview
3
3
years of professional experience
Work History
Digital Facilities Assistant
Lesley University College Of Art And Design
10.2023 - 05.2024
- Maintained accurate records of inventory, supplies, and expenses related to facilities management.
- Ensured that all facilities are secure by locking doors after business hours.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Sales Associate
Beauty Beat Co.
03.2021 - 09.2023
- Greeted customers and aided with product questions, selections, and purchases. Helped customers locate items, and join reward programs.
- Processed transactions efficiently using POS systems, minimizing wait times for customers at checkout.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Arts - Fashion Design
Massachusetts College of Art And Design
Boston, MA06.2027
Skills
- Fluent Spanish/English Bilingualism
- POS Systems
- Customer Service
- Calm and Professional Under Pressure
- Team Leadership
- Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Digital Facilities Assistant
Lesley University College Of Art And Design
10.2023 - 05.2024
Sales Associate
Beauty Beat Co.
03.2021 - 09.2023
Bachelor of Arts - Fashion Design
Massachusetts College of Art And Design
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