Summary
Overview
Work History
Education
Skills
Timeline
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Mellany Cohen

Taunton,MA

Summary

Hardworking and passionate Quest employee of 3 years with strong organizational skills eager to relocate closer to home. Ready to help make the company team achieve new goals.

Overview

9
9
years of professional experience

Work History

PS II

Quest Diagnostics
Boston, MA
09.2020 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed and maintained courteous and effective working relationships.

Tax Preparer

Jackson Hewitt
Bellville, FL
12.2014 - 04.2019
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Offered clients recommendations to reduce tax liabilities.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Identified potential audit red flags to minimize risk of IRS audits.
  • Researched complex tax issues utilizing online resources and professional tax software.
  • Analyzed financial records to verify accuracy of tax returns.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Collaborated with clients to answer questions and provide advice on tax matters.

Education

Certification - Phlebotomy

Lake Technical Center
Eustis, FL
09.2018

Certification - Taxes

Jackson Hewitt School of Tax
Belleview, FL
10.2014

Skills

  • Venipuncture and Capillary Puncture
  • Processing Specimens
  • Biohazard Policy Compliance
  • Goal Minded
  • Specimen Labeling Procedures
  • Infection Control
  • Time Management
  • Sanitation and Sterilization
  • Sharps Disposal
  • Quality Control
  • Patient Confidentiality
  • Hazardous Waste and Disposal

Timeline

PS II

Quest Diagnostics
09.2020 - Current

Tax Preparer

Jackson Hewitt
12.2014 - 04.2019

Certification - Phlebotomy

Lake Technical Center

Certification - Taxes

Jackson Hewitt School of Tax
Mellany Cohen