Mellisa Opel
Adrian,MI
Summary
Proven leader and sales expert, adept at transforming underperforming communities into profitable entities. Specializes in building strong resident relationships, enhancing team performance, and significantly increasing revenue. Very excited and hopeful to take the next step in my career.
Overview
10
10
years of professional experience
Work History
Community Manager/Sales Agent
Yes Communities
Dundee, MI
06.2020 - Current
- Maintaining excellent customer service to ensure positive resident relations
- Managing a 200+ unit community, while controlling budget, decreasing delinquency and maximizing profitability
- Communicating effectively with residents and managing on site Yes! Communities employees.
- Analyzing operational information for the impact on NOI and NOISE, identifying trends and recommending appropriate adjustments.
- Consistently exceeding recommended sales goals while creating successful regional sales by realigning and retraining the regional team
Community Manager/Regional Mentor
Meritus Communities
Dundee, MI
06.2017 - 06.2020
- Enhanced mentee performance by providing personalized guidance and support.
- Offered each resident top-notch, personal service to boost sales and resident satisfaction.
- Annually increased revenue producing sites
- Awarded yearly top honors in multiple categories company-wide
Community Manager/Sales Manager
M. Shapiro
Adrian MI/Hillsdale MI/Dundee MI
06.2014 - 06.2017
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Dubbed the “cleaner” due to being sent in to failing communities to successfully clear up delinquency and increase residency
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Education
Associate In Business Management - Business Administration And Management
Jackson College
Jackson, MI04.2012
Skills
Sales
Leadership
Communication
Decision making
Administrative abilities
Timeline
Community Manager/Sales Agent
Yes Communities
06.2020 - Current
Community Manager/Regional Mentor
Meritus Communities
06.2017 - 06.2020
Community Manager/Sales Manager
M. Shapiro
06.2014 - 06.2017
Associate In Business Management - Business Administration And Management
Jackson College