Mellodie Brewer
Jasper,TX
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Knowledgeable Desired Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier, door host, online pickup and delivery
Walmart
08.2024 - Current
- I accomplished goals that I have had. I have been able to take things off of my bucket list. I am been at this job for over a year. I am learned to think before I speak on lots of things, it does come back to you. Also since I have been there at Walmart I have put smiles on so many faces. I am not what I look like I have been through.
Provider
Elara health care
01.2019 - Current
- This job here is something you have to enjoy. You have clients life's in your hands. You do everything for them while you are there. I am learned to not take it out on someone that can't help it
07.2025 - 07.2025
Customer Service Representative
ABC CALL CENTER SOLUTIONS
02.2021 - 04.2023
- Resolved 50+ customer inquiries daily via phone and email, maintaining a 98% satisfaction rating
- Investigated and documented customer issues, ensuring accurate case records and timely follow-up
- Utilized CRM and claims management software to process requests, demonstrating strong technical aptitude
- Analyzed policy details to verify coverage and eligibility, supporting claims resolution
- Collaborated with cross-functional teams to expedite claim settlements and enhance customer experience
Education
G.E.D - Massage therapist
William a Wirt high school
G.E.D - Cooking
Dearborn trade school
Skills
- Account Management
- Digital Marketing
- Fundraising
- Administrative Assistant
- Data Entry
- Dentistry
- Healthcare Management
- Healthcare Technology and Medical Device
- Medical Assistance
- Software Development
- Systems and Network Administration
- Accounts Payable
- Call Center Experience
- Claims Resolution
- Communication
- Customer Inquiries
- Customer Relationship Management
- Customer Service
- Detail Oriented
- Energetic
- Insurance Industry
- Multitasking
- Organizational Skills
- Positivity
- Problem Solving
- Professionalism
- Project Management Software
- Sales
- Salesforce
- Self-Motivation
- Strong Work Ethic
- Technical Acumen
- Strong work ethic
- Dedicated and strong work ethic
- Strong work ethic and dependable
Certification
Food handler license and a alcohol license
Timeline
07.2025 - 07.2025
Cashier, door host, online pickup and delivery
Walmart
08.2024 - Current
Customer Service Representative
ABC CALL CENTER SOLUTIONS
02.2021 - 04.2023
Provider
Elara health care
01.2019 - Current
G.E.D - Massage therapist
William a Wirt high school
G.E.D - Cooking
Dearborn trade school
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