Melodie Hatcher
Sun City Center,FL
Summary
Patient-focused Patient Care Coordinator equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Total Spine and Brain Institute
BRANDON, Florida
09.2023 - Current
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
- Facilitated coordination between primary care physician and specialists to ensure continuity of care.
- Completed insurance verifications and claim forms for patient intake and processing.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
Certified Nursing Assistant
UCHealth Memorial Hospital
Colorado Springs, CO
11.2017 - 05.2022
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Responded quickly to emergency situations involving sudden illness or injury.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Education
Certified Nursing Certificate - Certified Nursing Assistant
Pikes Peak Community College
Colorado Springs, CO08-2017
Associate of Applied Science - Nursing
University of Phoenix
Tempe, AZ05-2012
High School Diploma -
Great Bridge High School
Chesapeake, VA06-2005
Skills
- Verbal and Written Communication
- Patient Documentation
- Organizational Skills
- Healthcare Knowledge
- Care Planning
- Medical Terminology
- Patient Records Management
- Patient Care
- Scheduling
- Patient Care Coordination
- Office Administration
- HIPAA Compliance
- Insurance Verification
- Insurance Practices
- Patient Flow Management
Timeline
Patient Care Coordinator
Total Spine and Brain Institute
09.2023 - Current
Certified Nursing Assistant
UCHealth Memorial Hospital
11.2017 - 05.2022
Certified Nursing Certificate - Certified Nursing Assistant
Pikes Peak Community College
Associate of Applied Science - Nursing
University of Phoenix
High School Diploma -
Great Bridge High School
Similar Profiles
Grayson ClowerGrayson Clower
Nurse Technician at University of Tennessee Medical Center: Brain and Spine InstituteNurse Technician at University of Tennessee Medical Center: Brain and Spine Institute
Tracy BennettTracy Bennett
Clinical Support Specialist at Darroch Brain and Spine InstituteClinical Support Specialist at Darroch Brain and Spine Institute
Tonya AlemanTonya Aleman
Certified Medical Assistant at Brain and Spine InstituteCertified Medical Assistant at Brain and Spine Institute