Melodie Hayden
Tacoma
Summary
Results-driven team leader with extensive experience in coordinating operations and training new team members. Skilled in inventory management and customer service, consistently optimizing efficiency and satisfaction in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Sales Representative
Lemon & Ash Clothing
Las Vegas
10.2024 - Current
- Engaged customers to assess needs and recommend tailored product solutions.
- Conducted product demonstrations to showcase features and benefits effectively.
- Managed inventory levels to ensure product availability and timely restocking.
- Provided proactive customer service to resolve inquiries and improve overall satisfaction.
Bartender /Cocktail Server
Rollies Tavern
Tacoma
11.2024 - 10.2025
- Crafted and served diverse alcoholic and non-alcoholic beverages to enhance customer experience.
- Ensured cleanliness and organization of bar area and tools to promote efficient service.
- Interacted with customers to deliver exceptional service and personalized drink recommendations.
- Operated cash register and processed customer transactions efficiently.
Barista
Revive Coffee
Tacoma
07.2022 - 09.2024
- Prepared high-quality espresso drinks using professional equipment.
- Ensured cleanliness and organization of coffee bar and seating area to enhance customer experience.
- Provided excellent customer service by engaging with patrons and taking orders.
- Handled cash register operations, processing payments and managing cash with accuracy.
- Monitored inventory levels to maintain adequate supplies for smooth daily operations.
Team Lead /Bartender /Food Server
T.G.I. FRIDAY'S - Bar & Restaurant
Las Vegas
02.2016 - 01.2021
- Trained and mentored new team members on service protocols and menu knowledge, enhancing overall team performance.
- Coordinated team schedules to optimize coverage during peak dining hours.
- Supervised daily operations, ensuring compliance with health and safety standards to create a safe dining environment.
- Managed inventory levels and ordered supplies, maintaining operational efficiency and minimizing service disruptions.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
Education
Cosmetology License - Cosmetology
Academy Of Hair Design
Las Vegas, NV08-2013
High School Diploma -
Basic High School
Henderson, NV06-2001
Skills
- Sales techniques
- Sales forecasting
- Product knowledge
- Customer relationship management
- Market analysis
- Point of sale systems
- Customer engagement
- Team leadership
Timeline
Bartender /Cocktail Server
Rollies Tavern
11.2024 - 10.2025
Sales Representative
Lemon & Ash Clothing
10.2024 - Current
Barista
Revive Coffee
07.2022 - 09.2024
Team Lead /Bartender /Food Server
T.G.I. FRIDAY'S - Bar & Restaurant
02.2016 - 01.2021
Cosmetology License - Cosmetology
Academy Of Hair Design
High School Diploma -
Basic High School