Melodie Mespelt
Wasilla
Summary
Dynamic employee with a proven track record at Alaska Custom Embroidery, excelling in customer service and complex problem-solving. Enhanced customer satisfaction through effective dispute resolution and communication. Skilled in time management, consistently meeting deadlines while maintaining a safe and organized environment for both employees and patrons.
Overview
9
9
years of professional experience
Work History
Manager
Alaska Custom Embroidery
06.2020 - 03.2025
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate
Steves Toyo Sales and Service
02.2018 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Warehouse Worker
All Seasons Clothing
03.2016 - 02.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Education
High School Diploma -
Jenkins High
Chewelah, WA06-1987
Skills
- Customer service
- Time management
- Decision-making
- Complex Problem-solving
Timeline
Manager
Alaska Custom Embroidery
06.2020 - 03.2025
Sales Associate
Steves Toyo Sales and Service
02.2018 - 06.2020
Warehouse Worker
All Seasons Clothing
03.2016 - 02.2018
High School Diploma -
Jenkins High
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