Melody Ayers
Fairmont,WV
Summary
Hard working supervisor with 16 years of exotic animal experience. Adept at leading teams and enhancing guest experiences. Skilled in animal handling and habitat maintenance. My problem solving skills and mentorship has consistently boosted team productivity and morale.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Wildlife Supervisor
Nemacolin Woodlands Resort
09.2008 - Current
- Daily care of the zoo animal collection, including but not limited to, diet preparation, cleaning, veterinary care, enrichment and training.
- Decision making for animal welfare, enrichment, diet change, and veterinary concerns.
- Care and hand rearing of baby animals, including but not limited to, African lion, skunk, domestic goat an sheep, bison, zebra, and coatimundi.
- Keeping digital records for animals.
- Guiding daily guest animal encounters. Educating the public about exotic species, the importance or zoos and conservation
- Mushing a dogsled team and guiding horseback rides.
- Daily scheduling, troubleshooting and overseeing of employees.
- Operating heavy equipment and machinery as needed such a trucks, tractors, side by sides, and power tools.
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved guest satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Boosted team morale and performance, organizing regular team building opportunities.
Senior Barn Staff
Goodrich Farm and Stable
08.2000 - 09.2007
- Daily cleaning, feeding, and turn out of horses
- Operation of a manure spreader.
- Harnessing and driving a team of horses
- training horses under saddle.
- Assisting in breeding of horses.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Royal Academy
Gray, ME01-2003
Skills
- Training and mentoring
- Schedule development
- Habitat maintenance
- Problem-solving abilities
- Guest relations
- Animal behavior observation
- Animal handing
Certification
Veterinarian Assistant-Penn Foster College
Wildlife Forestry and Conservation- Penn Foster College
Assisting Individuals in Crisis-GRAZE
Mental Health First Aide Certified-GRAZE
Timeline
Wildlife Supervisor
Nemacolin Woodlands Resort
09.2008 - Current
Senior Barn Staff
Goodrich Farm and Stable
08.2000 - 09.2007
Veterinarian Assistant-Penn Foster College
Wildlife Forestry and Conservation- Penn Foster College
Assisting Individuals in Crisis-GRAZE
Mental Health First Aide Certified-GRAZE
High School Diploma -
Royal Academy
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