Melody Barrett
Wills Point,Tx
Summary
Hardworking professional with 15 + years of experience and a proven knowledge of depository services, customer needs assessment, proficient in multi - tasking and handles tasks with accuracy and efficiency and has excellent communication and time management skills. Passionate and motivated, with a drive for excellence.
Overview
15
15
years of professional experience
Work History
Wal-Mart Supercenter
Terrell, Texas
07.2022 - 11.2024
- Processed transactions accurately at the cash register.
- Arranged merchandise displays to enhance visibility and appeal.
- Assisted customers with product selection and inquiries.
- Processed customer transactions and provided excellent customer service.
- Monitored and maintained the front-end area to ensure safety and prevent shoplifting.
Paraprofessional
Rains ISD
Emory, Texas
08.2017 - 05.2021
- Supported teachers in classroom management and instructional activities.
- Assisted students with special needs during lessons and daily tasks.
- Monitored student progress and documented behavioral observations.
- Aided in the preparation of educational materials and resources.
- Provided guidance to students in the classroom setting.
- Assisted children at stations during small-group learning periods.
Bank Employee Support Team
The American national Bank of Texas
Terrell, Texas
02.2010 - 07.2017
- Managed data entry into banking systems and maintained accurate records.
- Collaborated with team members to ensure compliance with banking regulations.
- Resolved customer complaints promptly to maintain satisfaction and trust.
- Attended seminars and workshops related to banking industry trends and updates regularly.
- Provided excellent customer service by responding to client inquiries promptly via telephone or e-mail.
- Complied with all banking regulations such as Bank Secrecy Act Anti-Money Laundering, Know Your Customer.
- Participated in training sessions conducted by senior staff members to enhance knowledge about bank products and services.
- Verified customer identity by reviewing valid government-issued identification documents.
- Reconciled cash and checks against computer records at end of shift.
- Tracked payments, account updates and customer interactions.
- Utilized banking software to update client accounts and process transactions efficiently.
- Identified transaction errors when debits and credits did not balance.
- Resolved problems or discrepancies concerning customers' accounts.
Education
High School Diploma -
Edgewood ISD
Edgewood, TX05-1979
Skills
- Customer service
- Cash register operation
- Compliance understanding
- Data entry accuracy
- Problem solving
- Effective communication
Timeline
Wal-Mart Supercenter
07.2022 - 11.2024
Paraprofessional
Rains ISD
08.2017 - 05.2021
Bank Employee Support Team
The American national Bank of Texas
02.2010 - 07.2017
High School Diploma -
Edgewood ISD