Melody Brumfield
Uniontown,PA
Summary
At Sweet Peas (Marathon), I excelled in enhancing customer satisfaction and streamlining payment processes, demonstrating expert cash handling and problem-solving abilities. My proactive approach in promoting loyalty programs and product recommendations significantly boosted sales, showcasing my ability to blend technical skills with exceptional customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier
Sweet Peas (Marathon)
Uniontown, PA
09.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Upsold additional products and services to customers, increasing revenue.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor Of Business Administration - Business Administration
Strayer University
Washington, DCGeneral -
West Marion High School
Foxworth, MS06.2000
Skills
- Payment Processing
- Payment Collection
- Product restocking
- Returns processing
- Customer Assistance
- Cash Handling
- ID Verification
- Cash Register Operation
- Product Recommendations
- Drawer balancing
- Customer Service
- POS Systems
- Inventory Control
- Liquor regulations and compliance
- Records Maintenance
- Staff Training
- Spirit, wine, and beer expertise
- Refund handling
- Point of Sale proficiency
- Cash handling expertise
- Cash Drawer Balancing
- Proficient in Software
- Complex Problem-Solving
- Refunds and exchanges
- Loyalty Program Promotion
- Liquor Law Compliance
- Cleaning and sanitizing
- Currency counting
- Identification checks
- Time management skills
- Money Handling
- Purchase assistance
- Point of sale operation
- Product Knowledge
Timeline
Cashier
Sweet Peas (Marathon)
09.2022 - Current
Bachelor Of Business Administration - Business Administration
Strayer University
General -
West Marion High School