Melody Cannon
Crescent City,CA
Summary
Results-driven Program Manager with extensive experience in program development, budget management, and stakeholder collaboration. Proven ability to enhance service delivery and ensure compliance with strategic goals.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Government Agency Program Manager
County of Del Norte
Crescent City, California
09.2003 - 11.2022
- Led program development initiatives for community services and public outreach.
- Coordinated cross-departmental efforts to enhance service delivery and efficiency.
- Managed budgets and resource allocation for multiple community programs.
- Collaborated with stakeholders to identify community needs and priorities.
- Developed strategic plans aligned with county goals and objectives.
- Oversaw program compliance with requirements, schedule and budget.
Health and Human Services Program Eligibilty Speci
County of Modoc
Alturas, California
05.2001 - 09.2003
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Interpreted federal guidelines pertaining to eligibility determination procedures.
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
- Attended trainings related to new policies or procedures concerning benefit eligibility determination.
Clinic Manager, Rural Native American Health
Pit River Health Services
Burney, California
10.1997 - 05.2001
- Managed daily clinic operations to ensure efficient patient flow and service delivery.
- Supervised staff scheduling to optimize resource allocation and team productivity.
- Implemented clinic policies and procedures to enhance compliance with healthcare regulations.
Business Office Manager, Rural Health
Modoc Medical Center
Alturas, California
12.1996 - 10.1997
- Managed daily operations of business office to ensure smooth workflow.
- Supervised administrative staff to enhance productivity
- Managed accounts receivable for rural hospital, rural heal clinic and long term care unit.
- Implemented office policies and procedures to improve operational effectiveness.
- Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
Education
ProAdvisor Level 2 - Bookkeeping And Payroll
Quickbooks Online ProAdvisor Level 2
10.2024 - 02.2026
Health Sciences
Lassen Community College
Susanville, CABusiness Administration
Shasta College
Redding, CACommunity Health Representative, Indian Health Service
University of Arizona
Tucson, AZParalegal - Paralegal Certification
Capella University
Atlanta, GAHealth And Human Services Programs
University of California Davis
DavisSkills
- Program development
- Budget management
- Stakeholder collaboration
- Compliance oversight
- Quick Books ProAdvisor Level 2, with Certification in Bookkeeping and Payroll
Certification
Quickbooks Online ProAdvisor II
Timeline
ProAdvisor Level 2 - Bookkeeping And Payroll
Quickbooks Online ProAdvisor Level 2
10.2024 - 02.2026
Government Agency Program Manager
County of Del Norte
09.2003 - 11.2022
Health and Human Services Program Eligibilty Speci
County of Modoc
05.2001 - 09.2003
Clinic Manager, Rural Native American Health
Pit River Health Services
10.1997 - 05.2001
Business Office Manager, Rural Health
Modoc Medical Center
12.1996 - 10.1997
Health Sciences
Lassen Community College
Business Administration
Shasta College
Community Health Representative, Indian Health Service
University of Arizona
Paralegal - Paralegal Certification
Capella University
Health And Human Services Programs
University of California Davis