Melody Carabello

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.

• Recieved and shopped customer orders in a variety of stores and warehouses effectively making desirable replacements as needed. Paid for with company card and delivered timely orders to Businesses in a Metropolitan area using loading docks following Security check procedures.
• Conducted thorough vehicle inspections before and after each shift, ensuring proper maintenance and addressing any issues promptly.
• Enhanced overall route productivity by proactively identifying potential bottlenecks or inefficiencies and implementing appropriate solutions to address them.
• Facilitated effective communication between dispatch team managers, grocery or warehouse staff, and customers to ensure seamless coordination of daily orders and operations.
• Enhanced route efficiency by planning and executing optimal driving routes for daily deliveries.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations of learning, modeling appropriate behavior, and consistently re-enforcing established rules of kindness and consequences using simple sticker awards and music.
• Enhanced classroom engagement through the use of both personal interaction and help when needed, and using interactive teaching methods, such as group projects , fun activities, outdoor play and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.

• Ensured timely reporting of collection activities to management, supporting informed decision-making processes related to financial goals.
• Reduced outstanding debts by negotiating repayment plans with clients.
• Improved client relationships through effective communication and prompt resolution of issues related to collections activities.
• Exceeded performance targets consistently through strategic planning and execution of effective collection campaigns.
• Provided excellent customer service while pursuing delinquent accounts, fostering goodwill between the organization and clients.
• Adapted quickly to changing industry regulations or company policies, updating collection strategies as needed to maintain compliance and effectiveness.
• Implemented creative payment options for clients experiencing financial hardship, promoting successful debt resolution without resorting to legal action when possible.
• Contributed to a positive work environment by collaborating effectively with colleagues across departments involved in debt recovery efforts.
• Resolved disputes regarding overdue payments, conducting thorough investigations and providing appropriate solutions.
• Supported company growth by maintaining low levels of bad debt through diligent monitoring of credit exposure and proactive pursuit of delinquent accounts.
• Responded to customer inquiries and provided detailed account information.
• Maintained accurate records of customer accounts, payments and payment plans.
• Monitored customer accounts for payment delinquency and initiated collection efforts.
• Contacted customers to discuss past-due accounts and negotiated payment plans.
• Worked with customer to create debt repayment plan based on current financial condition.
• Established relationships with customers to encourage payment of delinquent accounts.
• Listened to customers and negotiated solutions that met creditor and debtor needs.
• Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

2 Years of intensive Thru the Bible Training

2 Summers Camp Counseling ages 6- 12

Counseling and Child Psychology Training

Public Speaking

Soloist

• Dean's List
• High Honors

Phi Theta Kappa

Summa Cum Laude

Phi Theta Kappa

Summa Cum Laude

Leader of Study Groups

English Major / Business Major