Melody English
Garfield Hts
Summary
Compassionate nursing student with 156 clinical hours in Medical-Surgical I, II, and Nursing Fundamentals, demonstrating a solid foundation in patient care. Committed to leveraging theoretical knowledge and practical experience to excel in a dynamic healthcare setting. Strong skills in communication and teamwork enhance the ability to deliver high-quality care. Aiming to contribute effectively within a collaborative healthcare team.
Overview
7
7
years of professional experience
Work History
HEAP Operations Coordinator
CHN Housing Partners
Cleveland
03.2021 - 09.2024
- Communicated organization's missions, goals and vision while aligning each with operational initiatives and delivery of professional services.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
Patient Access Representative
Cleveland Clinic
Solon
10.2019 - 07.2020
- Created new patient accounts in EMR system as needed.
- Coordinated scheduling of appointments across multiple departments to optimize patient care.
- Maintained confidentiality of all patient information following HIPAA regulations.
- Processed insurance verifications and authorizations to ensure coverage of services.
Intake Specialist
CEOGC Heap Office
Cleveland
01.2018 - 02.2019
- Worked directly with families and individuals seeking assistance with winter heating costs, completed all necessary intake paperwork to determine client eligibility for the Energy Assistance Program, and provided referral services to a diverse, low-income client in crisis.
Education
Associate of Applied Science - Nursing
Fortis College
Cuyahoga Falls, OH06-2025
Skills
- Heartsaver CPR AED (CPR AED)
- Customer service
- Administrative management
- Patient care
- EPIC EMR software
- Patient assessments
- Quality of care standards
- Vital signs monitoring
Timeline
HEAP Operations Coordinator
CHN Housing Partners
03.2021 - 09.2024
Patient Access Representative
Cleveland Clinic
10.2019 - 07.2020
Intake Specialist
CEOGC Heap Office
01.2018 - 02.2019
Associate of Applied Science - Nursing
Fortis College
Similar Profiles
Robert SpataroRobert Spataro
Construction On-Site Manager/Superintendent at CHN Housing PartnersConstruction On-Site Manager/Superintendent at CHN Housing Partners
Deciel DecenaDeciel Decena
Accountant at Boomering Inc. (CHN Partners Pty Ltd)Accountant at Boomering Inc. (CHN Partners Pty Ltd)
Ashley Hernandez DeLaCruzAshley Hernandez DeLaCruz
Community Manager at Maiker Housing PartnersCommunity Manager at Maiker Housing Partners