Melody Gagner RN, BSN, NHA
Eagle,NE
Summary
Dynamic RN Administrator with a proven track record at Madonna Rehabilitation Hospitals-Lincoln Campus, excelling in geriatric care and quality improvement. Spearheaded initiatives that enhanced staff retention, improved patient care, and streamlined operations. Skilled in team coordination and nursing staff leadership, consistently delivering high-quality care and operational excellence.
Healthcare professional prepared for nursing roles, bringing substantial experience in patient care and medical procedures. Highly focused on team collaboration and achieving positive patient outcomes, adaptable to changing healthcare needs. Expertise in patient assessment, care planning, and medical documentation, coupled with compassionate approach.
Overview
25
25
years of professional experience
1
1
Certification
Work History
RN Administrator Long Term Care Services
Madonna Rehabilitation Hospitals-Lincoln Campus
10.2007 - Current
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Reduced overhead costs through careful budget management and resource allocation.
- Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Created and managed project plans, timelines and budgets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Devised and implemented processes and procedures to streamline operations.
Director of Nursing Services/Administrator
Golden Living Centers
10.1999 - 10.2007
- Managed budgetary constraints effectively, ensuring optimal resource allocation for high-quality care delivery.
- Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
- Championed the use of technology in daily operations, leading to improved documentation accuracy and streamlined workflows.
- Spearheaded recruitment efforts resulting in a diverse workforce that contributed positively to the organization''s successb.
Education
License #349 - Nursing Home Administrator Preceptor
Nebraska Healthcare Association
Lincoln, NE01-2017
Bachelor of Science - Nursing
Midland Lutheran College
Fremont, NE05-1984
Skills
- Quality improvement
- Geriatric care
- Health promotion
- Team coordination
- Strong clinical judgment
- Patient monitoring
- Precepting
- Patient care
- Staff supervision
- Strong consistent leadership
Accomplishments
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
I lead a driven, consistent team in achieving excellent patient outcomes. We are currently being recognized as a top performing short term and long term facility as published in U.S. News and World Report. We are currently a top rated facility with five stars according to the CMS Medicare.gov website for nursing facilities.
Certification
Nursing Home Administrator certified preceptor
Gerontological Certification
Languages
English
Full Professional
Timeline
RN Administrator Long Term Care Services
Madonna Rehabilitation Hospitals-Lincoln Campus
10.2007 - Current
Director of Nursing Services/Administrator
Golden Living Centers
10.1999 - 10.2007
Nursing Home Administrator certified preceptor
Gerontological Certification
License #349 - Nursing Home Administrator Preceptor
Nebraska Healthcare Association
Bachelor of Science - Nursing
Midland Lutheran College
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