Melody Garberding

• I specialize in training new and or existing employees/crew in how to perform accurately according to company standards I occasionally travel to other states to open up new restaurants and train a whole new crew! When at my home restaurant I help manage the flow of the shifts and overall quality of our restaurant and crew. I often take on the role and responsibilities of a manager (without the full title) in order to help things flow efficiently and increase our overall sales/ratings and OSTATS

Ive earned many specialist certifications for the past 3 years of my service at Canes including but not limited to, bird specialist (trained and certified in knowing how to handle raw chicken and serve the best quality food), service specialist (training and certified in excellent customer service), etc.

I’ve also been responsible for what we call Maintained restaurant image by ensuring cleanliness and organization throughout the establishment. (restaurant image) so I take the initiative to deep clean areas others look over and make sure we’re running a restaurant fit to our company’s standards!

I also take on the responsibility of unloading/putting away our truck/product deliveries when able to and follow standards to make sure we’re limiting waste as well as following FIFO (first in first out) procedures

• Reinforced food safety, sanitation, and cleanliness across front-of-house areas.
• Modeled Raising Cane's hospitality during guest interactions and team communication.
• Monitored crew readiness and corrected menu service steps during shifts.
• Trained newly hired top talent to fill key positions and maximize productivity.
• Adapted teaching methods according to the needs of individual learners or groups.
• Provided constructive feedback and positive reinforcement to keep trainees motivated.
• Maintained up-to-date records of trainee progress and provided regular updates to management team.
• Resolved any issues raised by participants during the training session in a timely manner.
• Designed and developed training materials for new employees in the organization.
• Trained new Raising Cane's crew on restaurant procedures and service standards.
• Demonstrated chicken finger preparation, sauce handling, and kitchen line workflow.
• Coached team members on drive-thru accuracy and guest greeting routines.
• Guided cashiers through register use, order entry, and payment handling.
• Supported onboarding with shift shadowing and step-by-step task instruction.

• I was in charge of running the company's highest profit store alone for the "Fourth of July" season bringing in around 300k in sales! My job was to completely set up the store (build tables, displays, decorations, etc) , manage truck loads of shipped goods and organize/display them in store, took inventory regularly, hire and manage my own employees for the season during the busy days (the week of the fourth), and manage all profits, payments, and expenses from the store.
• In a company with many stores I made the most in sales/profit the 3 years I’ve worked there.
• Oversaw daily operations of fireworks retail store, ensuring efficient workflow and customer satisfaction.
• Supervised staff scheduling, training, and shift coverage.
• Monitored inventory, stock movement, and seasonal product placement.
• Enforced safety procedures and fire code compliance.
• Assisted customers with product selection and usage guidance.
• Evaluated cash handling practices, monitored register activity, and ensured compliance with opening procedures.
• Organized and updated permits, logs, and documentation to ensure regulatory compliance and operational efficiency.
• Evaluated staff performance regularly and resolved any issues to maintain a productive work environment.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Coached, mentored and trained team members in order to improve their job performance.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Recruited and hired qualified candidates to fill open positions.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Analyzed customer feedback data to develop action plans for improving services offered.

• Assisted customers and processed orders, achieving recognition with a customer service badge within first few days
• Maintained cleanliness and organization of work areas to uphold health and safety standards
• Served orders to customers efficiently, contributing to positive guest experience
• Was a “master decorator” meaning I was skilled with decorating any dessert/cookie that had to be learned (we changed menus weekly so I was always ready to learn something new)
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• Prepared doughs and batters following employer bakery recipes and production standards.
• Monitored oven temperatures and adjusted bake times for consistent product quality.
• Mixed ingredients using employer kitchen equipment and safe food handling practices.
• Inspected finished goods for appearance, texture, and freshness before display.
• Trained new bakery staff on preparation steps and sanitation procedures.
• Coordinated daily production flow with employer team to support service demands.
• Operated ovens and other equipment to bake products according to established recipes.
• Followed food safety guidelines while preparing all food items.
• Ensured that all health regulations were followed at all times while working in the kitchen.
• Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
• Provided customer service by answering questions about menu items or taking orders from customers.
• Rotated stock to maintain freshness.

Completed truck orders by organizing and unpacking deliveries efficiently.

(I would put away all of our deliveries carrying heavy products and following FIFO (first in first out) rules to ensure we’re using the correct product and limiting waste/loss of product)

• Managed store operations alongside owner, ensuring smooth daily workflow
• Took and fulfilled customer orders, enhancing customer satisfaction
• Completed preparation work, cooked food, and maintained stock levels to support business needs
• Washed dishes and utensils thoroughly to maintain hygiene standards. and sanitized store, maintaining a clean and safe environment
• It’s a family run restaurant that I’ve been working for since I was a child (I don’t remember the exact date) but it’s what introduced me to the workforce I would help out constantly instead of doing after school activities! This led me to growing to be a quick multitasker who can pick up on just about anything! Working for Indy all night really made me appreciate the hard work that goes into jobs and the work force and it humbled me at such a young age
• Prepared fried menu items following restaurant kitchen safety standards
• Monitored oil temperature and adjusted fry times for food quality
• Cleaned fryers, vents, and workstations at shift close
• Checked food orders and coordinated with kitchen staff during rush periods
• Handled raw ingredients with proper sanitation and cross-contamination prevention
• Operated deep fryers safely while cooking food items as per customer requests.
• Retained consistent quality and high accuracy when preparing identical dishes every day.
• Prepared dishes efficiently in a fast-paced kitchen environment. in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Followed all safety and sanitation guidelines when handling food and cleaning kitchen areas.