Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melody Hanna

Somerville,MA

Summary

Dynamic professional with a proven track record in client management and negotiation expertise. Excelled in sales closing and marketing of properties, achieving high client satisfaction and repeat business.

Overview

12
12
years of professional experience

Work History

Licensed Real Estate Agent

Cambridge Premier Realty
07.2019 - Current
  • Resolved client concerns related to the rental process to maintain high satisfaction ratings.
  • Assisted clients by assessing needs, requirements, and budgets.
  • Negotiated favorable contract terms for clients by leveraging market knowledge and strong interpersonal skills.
  • Maintained connections with landlords to encourage repeat business and referrals.
  • Wrote listings detailing and professionally highlighting property features to increase rental chances.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Wrote listings detailing and professionally highlighting property features to increase rental chances.
  • Managed contracts, negotiations, and all aspects of the rental process to finalize deals and exceed customer expectations.

Floral Designer

Twig
01.2013 - 06.2019
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Prepared bouquets and arrangements based on customer requirements.
  • Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.

Education

No Degree - Communications

Weber State University
Ogden, UT

High School Diploma -

Marblehead High School
Marblehead
06-2001

Skills

  • Lead Follow Up
  • Client management
  • Negotiation expertise
  • Social Media Marketing
  • Sales closing

Timeline

Licensed Real Estate Agent

Cambridge Premier Realty
07.2019 - Current

Floral Designer

Twig
01.2013 - 06.2019

No Degree - Communications

Weber State University

High School Diploma -

Marblehead High School
Melody Hanna