Melody Hasty
Chickasha,United States
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
Work History
Area Leader
7-eleven Convenience Store
2021.06 - Current
- Supported management in handling customer influx and providing individuals with tailored experiences, building valuable connections with public and relaying feedback to company leadership.
- Promoted branch profitability and sales goal achievement by establishing rigorous daily, weekly and monthly targets.
- Engaged in customer obsess approach, coaching associates in upholding company values and supporting individualized product selection experience.
- Monitored merchandise stock and cleanliness of regional outlets, supporting unique branch identity while upholding corporate standards.
- Monitor and Budget Area control expense on daily, weekly monthly and Quarterly basis to hit all Controls expense budget.
- Supervised 14+ locations to enforce high-quality standards of operation
Store Leader/Area Leader
Town And Country / Stripes Convenience Stores
2004.05 - 2021.06
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Boosted brand awareness through creative and multifaceted marketing strategies.
- Controlled costs consistently to effectively eliminate waste and increase profits.
- Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.
- Elevated team performance with motivational approach and excellent training abilities
Education
High School Diploma -
Water Valley High School
Water Valley, TX05.1979
Skills
- Team management
- Inventory Control Processes
- Customer Service Expert
- Sales Reporting
- Multicultural Sensitivity
- Excel Formulas
- Corporate Promotions
- Report Preparation
- Attention to Detail
Reference
Jaffa
Market Leader
571-358-0344
Timeline
Area Leader
7-eleven Convenience Store
2021.06 - Current
Store Leader/Area Leader
Town And Country / Stripes Convenience Stores
2004.05 - 2021.06
High School Diploma -
Water Valley High School
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