Melody Herrera
Wilmington,NC
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier, Host, Food Runner
Buffalo Wild Wings
2025.09 - Current
- Welcomed guests, ensuring positive first impressions and smooth seating arrangements.
- Processed customer transactions accurately and efficiently, ensuring prompt service delivery.
- Collaborated with kitchen staff to prioritize meal preparation and expedite orders during peak hours.
Kitchen Staff Member
Martinhos
2021.08 - 2025.08
- Prepared and organized food items efficiently for service during peak hours.
- Maintained cleanliness and safety standards in kitchen environment consistently.
- Assisted chefs with ingredient preparation, ensuring timely execution of orders.
Host
Junction on 70
2023.08 - 2024.07
- Assisted servers by communicating special requests and facilitating timely service.
- Addressed guest concerns promptly, enhancing overall dining experience and loyalty.
Babysitter
Family Friend
2022.06 - 2022.07
- Supervised children's activities, ensuring safety and engagement throughout playtime.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Volunteer
Eastern Alamance High School
2022.02 - 2022.05
- Assisted in organizing school events and activities to enhance student engagement.
- Collaborated with peers to execute community service projects, fostering teamwork skills.
- Assisted with special events and programs.
Education
Bachelor of Arts - Psychology
University of North Carolina At Wilmington
Wilmington, NC2028-05
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
- Human Research: Social/Behavioral Research Course, CITI Program - February 2025
Timeline
Cashier, Host, Food Runner
Buffalo Wild Wings
2025.09 - Current
Host
Junction on 70
2023.08 - 2024.07
Babysitter
Family Friend
2022.06 - 2022.07
Volunteer
Eastern Alamance High School
2022.02 - 2022.05
Kitchen Staff Member
Martinhos
2021.08 - 2025.08
Bachelor of Arts - Psychology
University of North Carolina At Wilmington