Melody Hopkins
Providence,RI
Summary
Focused Payroll Specialist known for handling job tasks with poise. Highly trained in all aspects of payroll and considered dedicated team player. Looking to take on a new role with a company where attention to detail and all types of personalities will be appreciated.
Overview
10
10
years of professional experience
Work History
Payroll Specialist
Keolis Commuter Services
Boston, Massachusetts
04.2021 - Current
- Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
- Responded promptly to inquiries from employees regarding their paychecks or deductions.
- Generated reports detailing hours worked by department, location, employee type as requested by management.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Assisted with auditing processes related to payroll.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Researched discrepancies in payroll data and provided corrective action when needed.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Solved complex problems related to payroll processing quickly and efficiently.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Conducted regular audits of payroll records to ensure accuracy and compliance.
- Issued employees' paychecks and statements of earnings and deductions electronically.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Processed garnishments, child supports, and levies in accordance with federal and state laws.
- Managed timekeeping system and resolved any timecard discrepancies.
- Responded to employee inquiries regarding payroll and timekeeping.
Payroll Administrator
Bamsi, Brockton Early Intervention
Brockton, Massachusetts
06.2014 - 04.2021
- Analyzed current processes and identified opportunities for improvement within the department's workflow.
- Conducted audits to ensure accuracy of payroll data.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
- Resolved discrepancies between payroll records and employee inquiries.
- Updated employee profiles with changes in job titles or salaries as required.
- Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
- Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
Education
Bachelor of Science - Economics
Bridgewater State University
Bridgewater, MA12-2021
Skills
- Multi-state payroll
- Microsoft applications
- Ukg
- ADP
Timeline
Payroll Specialist
Keolis Commuter Services
04.2021 - Current
Payroll Administrator
Bamsi, Brockton Early Intervention
06.2014 - 04.2021
Bachelor of Science - Economics
Bridgewater State University