Tammy Martin
Henderson,WV
Summary
Driven Payroll Specialist offering a career spent preparing journal entries and assisting with data auditing. Highly proficient in ADP payroll processing. Responsible employee known for solving problems and building interdepartmental relationships.
Overview
1
1
year of post-secondary education
34
34
years of professional experience
Work History
Payroll Specialist
Buckeye Rural Electric Cooperative
Rio Grande, OH
10.2017 - 07.2026
Patient Registration Representative
Holzer Clinic
Pomeroy, OH
06.2015 - 10.2017
- Welcomed patients and verified insurance information for accurate registration.
- Verified insurance eligibility through online portals or by phone calls.
- Managed patient records using electronic health record systems efficiently.
- Answered phone calls and responded to patient inquiries promptly.
- Coordinated appointment scheduling for various medical departments smoothly.
- Assisted with scheduling appointments, verifying benefits and authorizations for procedures.
- Resolved registration issues through direct communication with patients and insurance companies to ensure seamless patient experience.
- Educated patients on their rights and hospital policies during admission to promote understanding and compliance.
- Ensured compliance with privacy regulations during patient interactions consistently.
- Updated records to maintain accurate patient information.
- Entered patient data into the electronic medical record system accurately and efficiently.
- Conducted quality assurance checks on registrations to maintain high accuracy of data entry.
- Assisted in training new team members on registration procedures effectively.
- Resolved discrepancies between billing systems and patient accounts quickly and accurately.
- Worked collaboratively with other departments within the organization to ensure seamless operations.
- Completed prior authorization requests promptly to ensure timely patient care. within required timeframes and ensured appropriate documentation was obtained.
- Collaborated with healthcare staff to streamline patient check-in processes regularly.
Accounts Payable Manager
Dynaric, Inc.
Virginia Beach, VA
06.1998 - 12.2014
- Managed full-cycle accounts payable processes for all vendor invoices.
- Oversaw payment approvals to ensure timely disbursements.
- Coordinated with vendors to resolve invoice discrepancies and inquiries.
- Reviewed and implemented internal controls for financial compliance.
- Trained and mentored accounts payable staff on best practices.
- Streamlined invoice processing procedures to enhance efficiency.
- Maintained accurate records of all accounts payable transactions.
- Collaborated with finance team to prepare monthly reconciliation reports.
- Reviewed all invoices for accuracy, subsequently resolving various issues.
- Reconciled monthly statements from vendors and suppliers.
- Monitored daily accounts payable activities and ensured compliance with established internal control procedures.
- Researched discrepancies between invoice amounts, purchase orders, receiving reports.
- Prepared weekly check runs for approval by management or executive staff members.
- Ensured all payments were made in accordance with contract terms and conditions.
- Managed credit card programs including issuing cards and reconciling monthly statements.
- Negotiated payment terms with vendors to improve cash flow.
- Efficiently maintained accounts payable transaction processing and led the team on training initiatives to ensure continuity.
- Worked cross-functionally with various teams and departments to improve operations.
- Provided guidance to team members regarding complex billing issues or payment inquiries.
- Followed the company's strict rules and procedures to maintain data integrity and confidentiality.
- Created detailed reports on aging payables, vendor payments, cash disbursements.
- Developed and implemented effective strategies to reduce costs associated with accounts payable processes.
- Conducted periodic audits of accounts payable transactions to ensure compliance with accounting policies and procedures.
- Analyzed various cost savings opportunities related to the accounts payable process.
- Implemented new procedures for processing international payments in multiple currencies.
- Used exemplary communication and interaction skills to build strong working relationships with partners, employees, and clients.
- Identified opportunities for cost savings and efficiency improvements within the accounts payable function.
- Conducted regular audits of accounts payable transactions to identify and correct errors, reducing discrepancies.
- Prepared and presented accounts payable reports to senior management, highlighting key metrics and financial insights.
- Developed and maintained strong relationships with internal stakeholders to understand and meet their accounts payable needs.
- Maintained accurate vendor files and records, ensuring easy access and compliance with auditing standards.
- Streamlined invoice processing through the implementation of electronic invoicing and payment systems.
- Provided regular training and updates on accounts payable best practices and regulatory changes to team members.
- Led month-end and year-end closing processes for accounts payable, ensuring deadlines were met and financial reports were accurate.
- Analyzed accounts payable processes and implemented improvements to reduce processing time.
- Developed and enforced accounts payable policies and procedures to mitigate risk and enhance operational controls.
- Reviewed and approved large and complex invoices for payment, ensuring adherence to budget and policy.
- Coordinated with procurement and receiving departments to resolve invoice discrepancies and ensure proper expense allocation.
- Managed a team of accounts payable clerks, providing training and support to ensure high performance and career development.
- Negotiated payment terms with suppliers to improve cash flow and build strong vendor relationships.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Liaised with vendors and customers to confirm information and address client issues.
- Worked closely with department personnel to produce accurate and timely bills.
- Assessed data and information to check entries, calculations, and billing codes for accuracy.
- Coded invoices to maintain organized and accurate records.
- Prepared and updated vendor files, tax documents and insurance information.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Supported senior leadership by producing month-end closing reports and advising on remittance for quick resolution.
- Calculated month-end accrual entries for trade payables.
- Audited payroll records for accuracy and compliance, vendor payments and other accounting disbursements for accuracy and compliance.
- Developed invoicing systems and internal controls to boost billing efficiencies.
- Analyzed actual financial results to budget, preparing variance reporting for functional groups.
- Managed relationships with tax authorities, bankers and auditors.
- Used hedging to mitigate financial risks related to interest rates on company borrowings.
- Developed or analyzed information to assess current or future financial status of firms.
Guest Service Manager
Holiday Inn
Gallipolis, Ohio
09.1992 - 05.1996
- Managed daily operations and guest interactions at a prominent hotel chain.
- Trained and supervised front desk staff to ensure high service standards.
- Resolved guest complaints swiftly and effectively to enhance satisfaction.
- Coordinated room assignments and inventory management for optimal efficiency.
- Implemented training programs to improve team performance and service quality.
- Monitored customer service operations to ensure quality standards were met.
- Maintained accurate records of all guest interactions, inquiries and complaints.
- Monitored reservations to track incoming parties and special events.
- Gathered feedback from customers through surveys or other methods to measure satisfaction levels.
- Implemented new processes and systems to enhance the overall customer experience.
- Provided support with day-to-day operational issues related to guest services.
- Identified areas of improvement in order to maximize efficiency of operations.
- Prepared weekly schedules for all guest service personnel.
- Maintained strong relationships with local vendors for seamless service delivery.
- Managed inventory of supplies necessary for providing excellent customer service.
- Collaborated with other departments within the organization to ensure smooth functioning of operations.
- Ensured proper maintenance of facilities used by guests.
- Assisted in the recruitment, training and management of Guest Service staff.
- Created reports on daily transactions and sales activity for management review.
Education
Medical Coding And Business Admin
Mason County Vocational Center
Point Pleasant, WV 06.1985 - 06.1986
Point Pleasant High School
Point Pleasant, WVSkills
- Audit support
- Payroll software
- Multi-state payroll
- Payroll policies and procedures
- Daily payroll activities
- Employee classification
- Tax compliance
- Tax expertise
- Federal and state tax regulations
- Garnishment processing
- Wage garnishments
- Data integrity
- Data auditing
- Data reconciliation
- Financial reporting
- Accounts payable
- Accounts receivable management
- Journal entry preparation
- Check processing
- Billing
- General ledger posting
- Vendor management
- Internal controls
- Audit support
- Process optimization
- Spreadsheet creation
- Data imports
- Training coordination
- New hire processing
- I-9 documentation
- Attention to detail
- Analytical abilities
- Problem solving
- Analytical thinking
- Communication etiquette
- Effective communication
- Interpersonal communication
- Team collaboration
- Ten-key operator
- Exceptionally organized
- Writing proficiency
- Ten-key operator
- Financial reports
- Data reconciliation
- Wage garnishments
- Federal and state tax regulations
- Analytical thinking
- Relationship building
Timeline
Payroll Specialist
Buckeye Rural Electric Cooperative
10.2017 - 07.2026
Patient Registration Representative
Holzer Clinic
06.2015 - 10.2017
Accounts Payable Manager
Dynaric, Inc.
06.1998 - 12.2014
Guest Service Manager
Holiday Inn
09.1992 - 05.1996
Medical Coding And Business Admin
Mason County Vocational Center
06.1985 - 06.1986
Point Pleasant High School