Melody Judd
Black Canyon City,AZ
Summary
Proven track record in enhancing customer experiences and sales outcomes at Walmart 5329, adept in customer engagement and retail merchandising. Skillfully managed inventory and streamlined checkout processes, significantly boosting customer satisfaction. Demonstrated strong cash handling abilities and a commitment to exceptional service, leveraging both interpersonal skills and merchandising acumen to exceed performance goals.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate Cashier
Walmart 5329
08.2011 - 01.2018
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Ensured compliance with all company procedures related to cash handling, refunds/returns processing.
Retail Sales Associate Cashier
Walmart 3799
02.2007 - 07.2011
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Operated POS terminals and cash drawer balancing.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Warehouse Worker
ProLinc Cosmetics
03.2004 - 02.2007
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Drove forklifts, pallet jacks and other equipment to move materials.
Shipping and Receiving Clerk and Receptionist
Broadway Engneering
11.1999 - 03.2004
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Education
High School Diploma -
Chandler High School
Chandler, AZ05.1975
Skills
- Customer Engagement
- Customer Support
- Cross-Selling Products
- Merchandise Restocking
- Returns processing
- Sales floor management
- Customer Service
- Cash Handling
- Retail Merchandising
- Merchandising and Display
Timeline
Retail Sales Associate Cashier
Walmart 5329
08.2011 - 01.2018
Retail Sales Associate Cashier
Walmart 3799
02.2007 - 07.2011
Warehouse Worker
ProLinc Cosmetics
03.2004 - 02.2007
Shipping and Receiving Clerk and Receptionist
Broadway Engneering
11.1999 - 03.2004
High School Diploma -
Chandler High School