Melody Kilroy
Darien
Summary
Motivated candidate with proven ability to exceed customer expectations and resolve customer issues in a timely and effective manner. Skilled in using a variety of customer service platforms and software to ensure customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE
Toy Nexus
02.2023 - Current
- Provided customer service assistance to internal departments and clients.
- Demonstrated ability to provide excellent customer service and satisfaction.
- Operated cash registers accurately while providing friendly customer service.
CUSTOMER SERVICE
Cornerstone Marble Granite LLC
07.2021 - Current
- Communication with customers via Email and Telephone
- Designing kitchen and bath
- Quoting out jobs
Sous Chef
Trademark Events LLC
05.2025 - 08.2025
- Supervised kitchen operations, ensuring high-quality food preparation and presentation.
- Created cost-effective recipes while maintaining quality standards for customer satisfaction.
- Developed seasonal menu items, incorporating local ingredients to optimize flavor profiles.
- Managed inventory levels, reducing waste through efficient stock rotation and ordering practices.
EMPLOYEE
Elkhorn Cafe
09.2022 - 04.2025
- Ran and tended the Cafe.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Worked with coworkers to complete tasks.
Education
Diploma - Culinary Assistant Candidate
Gateway Technical College
Elkhorn, Wisconsin05.2025
Study Abroad - Germany
Gateway Technical College
Elkhorn, Wisconsin06.2024
Study Abroad - Ireland
Gateway Technical College
Elkhorn, Wisconsin05.2023
Study Abroad - Scotland, UK
Gateway Technical College
Elkhorn, Wisconsin04.2023
Diploma - High School
Career and College Academy
05.2022
Skills
- Interpersonal understanding
- Operational planning
- Document organization
- Effective communication
- Welcoming attitude
- Customer support expertise
- Customer service and communication skills
Certification
- Basic Cooking Skills
- Basic Baking Skills
Awards
Employability Skills Certificate April 2022
Timeline
Sous Chef
Trademark Events LLC
05.2025 - 08.2025
CUSTOMER SERVICE
Toy Nexus
02.2023 - Current
EMPLOYEE
Elkhorn Cafe
09.2022 - 04.2025
CUSTOMER SERVICE
Cornerstone Marble Granite LLC
07.2021 - Current
Study Abroad - Germany
Gateway Technical College
Study Abroad - Ireland
Gateway Technical College
Study Abroad - Scotland, UK
Gateway Technical College
Diploma - High School
Career and College Academy
Diploma - Culinary Assistant Candidate
Gateway Technical College
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