Summary
Overview
Work History
Education
Skills
Websites
Related experience
Software
Timeline
b4
Melody Mehrotra

Melody Mehrotra

Jersey City,NJ

Summary

With a background as an artist and educator, a versatile and proactive Experience Designer with over 8 years of experience crafting cutting-edge, user-friendly design solutions. Exceptional skills in prototyping, dedicated to understanding user needs and fine-tuning designs while championing user-centric approaches. Passionate about staying updated with trends and perfecting design strategies for successful products and satisfied users.

Overview

10
10
years of professional experience

Work History

Vice President, Experience Design

JP Morgan Chase - Consumer Banking
07.2022 - Current
  • Creation and execution of UX design growth strategies for mobile customer experiences used by nearly 50 million users across 4 segments.
  • Award-winning collaboration with product managers, developers, and stakeholders to define project goals and requirements to create customer-obsessed designs that attract and retain users.
  • Leverage insights gained in user research, including interviews, surveys, and usability testing, to create end-to-end experiences bringing $456 million in customer acquisition.

Senior User Experience Designer

JP Morgan Chase - Consumer Banking
06.2021 - 07.2022
  • Delivered wireframes, user flows, and interactive rapid prototypes to effectively communicate design concepts, resulting in a 30% increase in user satisfaction and a 25% reduction in usability issues.
  • Managed multiple design projects simultaneously, consistently meeting deadlines and delivering high-quality designs within a large and highly regulated industry, achieving a 98% on-time delivery rate and a 20% improvement in project efficiency.

Product Designer & UX Researcher

Neighborhood Help Startup
11.2020 - 12.2020
  • Drove design thinking direction and user-centered product strategy, resulting in a 25% increase in user engagement.
  • Worked with stakeholders to craft captivating and user-friendly experiences for a mobile app, leading to a 30% boost in user retention rates.
  • Created wireframes from user research and interactive prototypes to demonstrate design concepts and validate user journeys, improving task completion rates by 20%.
  • Partnered with developers to maintain design consistency during the handoff process, reducing development time by 15%.

Product Designer & UX Researcher

Allegiance Fundraising
06.2020 - 10.2020
  • Provided empathetic user-centered designs for white label non-profit fundraising websites, enhancing the donation process and increasing donation conversion rates by 40%.
  • Carried out user research and usability tests to pinpoint areas of concern and identify insights, leading to a 35% improvement in user experience metrics.
  • Collaborated with the client to grasp their business objectives and convert them into practical design tactics, resulting in a 30% increase in client satisfaction and a 25% boost in project success rates.

Professional Costume Designer & Professor

Various - Freelance
10.2014 - 06.2019
  • Managed budgets and timelines effectively, ensuring all costumes were completed on time and within budget constraints.
  • Collaborated with directors and producers to create visually striking costumes that supported the overall vision of the production.
  • Oversaw operation of on-site costume shop.
  • Consistently met tight deadlines under high-pressure circumstances, ensuring that all productions started on time with a fully prepared wardrobe.
  • Maximized efficiency during rehearsals by providing quick-change solutions for complex costume changes between scenes or acts.
  • Mentored 7 junior designers, providing guidance on design techniques and industry best practices.
  • Utilized specialized sewing techniques such as draping or pattern-making to create unique garments tailored specifically for individual performers.

Education

Bachelor of Arts -

Weber State University
Ogden, Utah

Master's of Fine Arts - Design -

University of California, Irvine
Irvine, CA

User Experience Design Immersive -

General Assembly

UX Design For AR & VR

NYU Tandon School of Engineering

Front-End Development Certification -

General Assembly
New York, NY

Skills

  • Figma
  • HTML, CSS, Javascript, Jira
  • UX Research
  • Design systems
  • Persona Development
  • Visual design
  • Design thinking
  • Interaction design
  • Wireframing
  • Agile Methodology
  • Content Strategy
  • Stakeholder Management
  • Usability Testing
  • Accessibility Design
  • User Journey Mapping
  • Wireframing and Prototype Design

Related experience

General Assembly
User Experience Associate Instructor - January 2021 - May 2022

  • Facilitated a dynamic and collaborative classroom culture through hands-on group activities and
    lectures for 3 cohorts
  • Mentored 30+ students per cohort by reinforcing design concepts and methods in the classroom
  • Lead and assisted with class structure and optimizing lectures, and discussions that promote
    comprehension.

Software

Figma

Adobe XD

Adobe Photoshop

Sketch

Miro

HTML/CSS/Javascript

Timeline

Vice President, Experience Design

JP Morgan Chase - Consumer Banking
07.2022 - Current

Senior User Experience Designer

JP Morgan Chase - Consumer Banking
06.2021 - 07.2022

Product Designer & UX Researcher

Neighborhood Help Startup
11.2020 - 12.2020

Product Designer & UX Researcher

Allegiance Fundraising
06.2020 - 10.2020

Professional Costume Designer & Professor

Various - Freelance
10.2014 - 06.2019

Bachelor of Arts -

Weber State University

Master's of Fine Arts - Design -

University of California, Irvine

User Experience Design Immersive -

General Assembly

UX Design For AR & VR

NYU Tandon School of Engineering

Front-End Development Certification -

General Assembly

Similar Profiles

CREATE PROFILE
Melody Mehrotra