Hi, I’m
Melody Pham
Summary
Motivated and dependable college graduate with strong communication, organization, research, and interpersonal skills. Experienced in managing academic responsibilities, working independently and collaboratively, and adapting to new environments. A quick learner with a strong work ethic and attention to detail, seeking an opportunity to contribute to a professional team while continuing to develop valuable skills and experience.
Overview
9
years of professional experience
Work History
Sushi MasaPensacola, FL
Waitress
08.2024 - 08.2027
Job overview
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed order accuracy and timely delivery of food and beverages.
- Collaborated with kitchen staff to streamline workflow during peak hours.
- Trained new team members on restaurant procedures and menu items.
- Assisted in inventory management, tracking supplies to minimize waste.
Sushi MasaPensacola, FL
Manager
07.2021 - 08.2024
Job overview
- Oversaw daily operations, ensuring high standards of food quality and customer service.
- Trained and mentored staff on sushi preparation techniques and food safety protocols.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Quickly Pensacola, FL
Barista
05.2018 - 03.2021
Job overview
- Maintained cleanliness and organization of work areas to adhere to health standards.
- Implemented efficient workflow strategies to enhance speed and accuracy during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Florida State UniversityTallahassee, FL
Bachelor of Arts from International Relations
12.2028
Pensacola State CollegePensacola, FL
Associate of Science from General Studies
05.2027
Skills
- Customer service
- Multitasking efficiency
- Strong multitasking
- Inventory management
- Time management
Timeline
Waitress
Sushi Masa
08.2024 - 08.2027
Manager
Sushi Masa
07.2021 - 08.2024
Barista
Quickly
05.2018 - 03.2021
Florida State University
Bachelor of Arts from International Relations
Pensacola State College
Associate of Science from General Studies