Melody Restrepo
Charlotte,NC
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Cashier, Retail Associate
Burlington
08.2023 - Current
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Stayed more hours than scheduled for overtime
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Answered questions about store policies and addressed customer concerns.
- Processed refunds and exchanges in accordance with company policy.
- Developed and maintained courteous and effective working relationships.
- Greeted customers and helped with product questions, selections, and purchases.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Store Associate
Carolina Beauty
04.2021 - 06.2021
- Stayed after scheduled hours if asked to, provided it be overtime.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
Education
Associate of Arts -
Central Piedmont Community College
Charlotte, NCHigh School Diploma -
East Mecklenburg High School
Charlotte, NC01.2021
Skills
- Cash Handling
- Cooperative Attitude
- Employee Training
- Honest and Dependable
- Product restocking
- Order Packaging
- Promotions and Discounts Understanding
- Credits and Refunds
- Money Handling
- Customer Assistance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier, Retail Associate
Burlington
08.2023 - Current
Store Associate
Carolina Beauty
04.2021 - 06.2021
Associate of Arts -
Central Piedmont Community College
High School Diploma -
East Mecklenburg High School