Melody Spasoff
Munster,IN
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server
Byway Brewing
06.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Three Floyds Brewing
01.2012 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server/Bartender/Banquet Server
US Cellular Field (Levy Restaurant)
04.2009 - 09.2013
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Education
High School Diploma -
Munster High School
Munster, IN2003
Skills
- Organizational Skills
- Multitasking Abilities
- Relationship Building
- Problem Solving
Certification
Computer Skills Training Udemy Course
- Computer Literacy and Basic Computer Skills for Productivity
- Ultimate Microsoft Office: Excel, Word, Power Point, & Access
Timeline
Server
Byway Brewing
06.2021 - Current
Server
Three Floyds Brewing
01.2012 - 02.2020
Server/Bartender/Banquet Server
US Cellular Field (Levy Restaurant)
04.2009 - 09.2013
High School Diploma -
Munster High School
Computer Skills Training Udemy Course
- Computer Literacy and Basic Computer Skills for Productivity
- Ultimate Microsoft Office: Excel, Word, Power Point, & Access