Melody Straw
Alexandria,SD
Summary
Dynamic and results-driven professional with a proven track record in appointment scheduling and customer service. Expertise in veterinary software and office operations has led to enhanced productivity and improved client engagement. Committed to delivering exceptional support while fostering positive relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Windhorse Veterinary Clinic
Spencer, SD
04.2024 - Current
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Organized daily office operations and run daily and monthly reports.
- Set up a new veterinary software that is used to track inventory, schedule, client communication, and reminders.
Sales Associate
Aaa Travel Agency
Mitchell, SD
03.2021 - 04.2024
- Handled customer complaints in a professional manner.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Processed transactions using a point-of-sale system.
- Adhered to company initiatives and achieved established goals.
Administrative Assistant
Peace Light and Stone
Mitchell, SD
03.2016 - 11.2020
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Answered questions from customers regarding products and services offered by the company.
Education
Associates Degree - Business Management
Mitchell Technical Institute
Mitchell, SD05-1991
Skills
- Appointment scheduling
- Veterinary software
- Office operations
- Report generation
- Customer service
- Inventory management
- Communication skills
Certification
- Notary Certificate
Timeline
Receptionist Administrator
Windhorse Veterinary Clinic
04.2024 - Current
Sales Associate
Aaa Travel Agency
03.2021 - 04.2024
Administrative Assistant
Peace Light and Stone
03.2016 - 11.2020
Associates Degree - Business Management
Mitchell Technical Institute
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