Melody Syphomma
Keller,TX
Summary
Passionate and dedicated esthetician with a strong foundation in skincare treatments and sales. Skilled in providing exceptional client care, analyzing skin conditions, and recommending personalized skincare regimens. Seeking an opportunity to contribute to a team-orientated spa or salon environment and help clients achieve their skincare goals whilst meeting company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Chubbies
11.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Nike
11.2022 - 04.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Lead Front Desk Receptionist
Hand And Stone
06.2021 - 03.2022
- Enhanced customer satisfaction by efficiently managing front desk operations and addressing guest inquiries promptly.
- Streamlined check-in and check-out processes for improved guest experience and increased staff efficiency.
- Coordinated with sales team on group bookings by ensuring accurate reservation details were entered into the system for timely customer followup.
- Trained new receptionists in company policies, software usage, and standard operating procedures to ensure consistency in service quality.
- Resolved guest complaints with professionalism, empathy, and a solutions-focused approach, fostering a positive reputation for the hotel.
- Maintained accurate records of guest information, reservations, billing details, and special requests to ensure smooth communication between departments.
- Managed inventory of office supplies and promotional materials to maintain an organized work environment while reducing costs.
- Handled phone calls professionally and courteously while directing them to appropriate departments or personnel as needed.
- Improved overall staff morale through open communication channels among team members leading to higher job satisfaction rates at the front desk department.
Beauty Consultant
Dillard's Department Store
12.2020 - 04.2021
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
- Achieved personal sales goals consistently through effective time management and prioritization of tasks.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
- Participated in ongoing training sessions to enhance product knowledge and stay current on industry best practices.
Education
Associate of Applied Science - Nursing
Tarrant County College District
Fort Worth, TX05.2026
No Degree - Esthetics
Duvall's School of Cosmetology
Bedford, TX11.2020
High School Diploma -
Keller High School
Keller, TX05.2019
Skills
- Texas Licensed Esthetician
- Dermalogica Product Expert
- Spa Retail Sales
- Consultative Sales Strategies
- Guest Services Expertise
- Client Needs Assessment
- Social Media Marketing
- Retail Sales
Certification
- Licensed Esthetician
Languages
Thai
Native or Bilingual
Korean
Professional Working
Timeline
Sales Associate
Chubbies
11.2023 - Current
Sales Associate
Nike
11.2022 - 04.2023
Lead Front Desk Receptionist
Hand And Stone
06.2021 - 03.2022
Beauty Consultant
Dillard's Department Store
12.2020 - 04.2021
Associate of Applied Science - Nursing
Tarrant County College District
No Degree - Esthetics
Duvall's School of Cosmetology
High School Diploma -
Keller High School
- Licensed Esthetician
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