Melody Walter
Jacksonville,FL
Summary
Diligent professional with many years of experience maintaining seamless business operations. Hardworking and motivated. Solid history balancing team performance. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Great communication skills and hospitality.
Overview
4
4
years of professional experience
Work History
Manager
Five Star Pizza
Jacksonville, FL
05.2022 - Current
- Recruited and trained new employees to meet job requirements.
- Identified needs of customers promptly and efficiently.
- Completed opening and closing duties to facilitate business operations.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Handled incoming phone calls efficiently.
- Ordering Inventory.
Server
Darden Restaurants, Olive Garden
Jacksonville, Florida
02.2022 - 05.2022
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Implemented feedback from customers to improve service quality and menu offerings.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Stocked service areas with supplies during slow periods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Cashier
Winn Dixie Supermarket
Jacksonville, Florida
10.2021 - 02.2022
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified customer age requirement for alcohol or tobacco purchases.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
Education
Associate of Science - Nursing
Florida State College
Jacksonville, FL05.2027
High School Diploma -
First Coast High School
Jacksonville, Florida06-2022
Skills
- Customer service
- Team leadership
- Task delegation
- Work prioritization
- Decision-making
- Communication
Timeline
Manager
Five Star Pizza
05.2022 - Current
Server
Darden Restaurants, Olive Garden
02.2022 - 05.2022
Cashier
Winn Dixie Supermarket
10.2021 - 02.2022
Associate of Science - Nursing
Florida State College
High School Diploma -
First Coast High School