Summary
Overview
Work History
Education
Skills
References
Timeline
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Melonie Evans

Grove City,OH

Summary

Experienced with guest and colleagues interactions. Highlighting great customer service skills with problem solving. Maintaining professionalism in a fast paced environment. Able to lift heavy objects also maintaining a great driving record.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work History

Slot Attendant

Penn National Gaming, Hollywood Casino Columbus
Columbus, OH
09.2012 - 04.2026
  • Monitored slot machines for malfunctions and ensured proper operation.
  • Assisted patrons with machine usage and resolved technical issues promptly.
  • Maintained cleanliness and organization of gaming area to enhance guest experience.
  • Paid guest upon winning jackpots.

Education

Certificate - Massage Therapy

Everest Institute
Detroit, Mi
08.2006 - 06.2007

Kettering High School
Detroit, MI

Skills

  • For 14 years of employment at Hollywood casino Ive learned to listen to guest when there's an issue
  • be sympathetic
  • Give the guest my undivided attention
  • think before reacting
  • resolve issues with guests
  • Work great with other colleagues as well
  • Ive learned to work in this fast paced environment for 14 yrs
  • Heavy lifting
  • Also, I have a great driving record
  • Technical troubleshooting
  • Jackpot payout to guests
  • Fencen
  • Sales force
  • Slot machine maintenence

References

References available upon request.

Timeline

Slot Attendant

Penn National Gaming, Hollywood Casino Columbus
09.2012 - 04.2026

Certificate - Massage Therapy

Everest Institute
08.2006 - 06.2007

Kettering High School
Melonie Evans