Melonise Smith
Columbus,OH
Summary
Competent [Job Title] knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated. Dedicated Behavior Techniciab with impressive mental health experience. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
8
8
years of professional experience
Work History
Behavior Health Technician
Rivervista
04.2021 - 01.2024
- Improved patient outcomes by implementing evidence-based behavioral modification techniques.
- Enhanced the quality of care for patients with autism spectrum disorders through the development and implementation of tailored treatment plans.
- Reduced disruptive behaviors in clients by utilizing therapeutic communication and crisis intervention skills.
- Collaborated with interdisciplinary teams to create comprehensive and individualized care plans for each patient.
Engagement Specialist
Faith Mission
06.2018 - 03.2021
- Enhanced client satisfaction by effectively addressing and resolving issues in a timely manner.
- Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
- Collaborated with cross-functional teams to develop innovative strategies for improving customer engagement.
- Managed multiple projects simultaneously, ensuring deadlines were met and goals achieved.
Behavioral Health Specialist
Pomengranate
02.2016 - 03.2018
- Enhanced patient outcomes by utilizing evidence-based practices and tailoring interventions to individual needs.
- Collaborated with multidisciplinary teams for comprehensive care, resulting in improved treatment planning and coordination.
- Developed personalized treatment plans focusing on each client''s unique situation and goals, leading to better therapeutic results.
- Conducted thorough assessments, identifying underlying issues contributing to clients'' behavioral health concerns.
Education
High School Diploma -
Walnut Ridge High School
Columbus, OH06.1993
Skills
- Activity Monitoring
- Documentation Skills
- Resource Coordination
- Individual Counseling
Timeline
Behavior Health Technician
Rivervista
04.2021 - 01.2024
Engagement Specialist
Faith Mission
06.2018 - 03.2021
Behavioral Health Specialist
Pomengranate
02.2016 - 03.2018
High School Diploma -
Walnut Ridge High School
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