Melony Malone
Willard,NC
Summary
At Pender County Social Services, I spearheaded initiatives that enhanced team productivity and recruitment, integrating innovation skills and material handling expertise. My leadership in implementing training programs and fostering a culture of continuous improvement significantly elevated job satisfaction and performance, demonstrating a unique blend of strategic oversight and practical abilities.
Professional leader with solid experience in team coordination and project execution. Skilled in workflow management, problem-solving, and fostering collaborative work environment. Known for adaptability and consistently delivering high-quality outcomes under shifting conditions. Strong communication skills, reliable, and driven to achieve team success.
Overview
32
32
years of professional experience
Work History
IMC III Leadworker Family and Children Medicaid
Pender County Social Services
09.2019 - 10.2024
- Increased team productivity by effectively delegating tasks and setting clear expectations.
- Coordinated staff recruitment efforts to attract top talent capable of contributing positively to the organization''s objectives.
- Implemented new training programs that increased employee skillsets and boosted overall job satisfaction.
- Established a strong rapport with team members, fostering a positive work environment conducive to high performance.
- Fostered a culture of continuous improvement by encouraging innovation and creative problem-solving among team members.
IMCII Family and Children Medicaid/Adult Medicaid
Pender County Social Services
10.1992 - 09.2019
I worked on intake and reviews for Family and Children Medicaid. I worked on intake and reviews for Adult Medicaid.
I was also a supervisor for Processing Unit. I have also worked in WFFA and helped with Food Stamps.
Education
Associate of Science - Accounting
Cape Fear Community College
Wilmington, NC05-1992
Associate of Science - Business Administration
Cape Fear Community College
Wilmington, NC05-1991
Skills
I have extensive knowledge of the Medicaid in North Carolina I know the rules and regulations of the Family and Children's Medicaid I know the rules and regulation's of the Adult Medicaid program's I know what the clients will need for the Medicaid prrogams
Timeline
IMC III Leadworker Family and Children Medicaid
Pender County Social Services
09.2019 - 10.2024
IMCII Family and Children Medicaid/Adult Medicaid
Pender County Social Services
10.1992 - 09.2019
Associate of Science - Accounting
Cape Fear Community College
Associate of Science - Business Administration
Cape Fear Community College
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