Accomplished Store Manager with 10+ years of experience in retail operations, known for cultivating customer-centric environments and building inclusive teams that consistently deliver high-impact results. Adept at streamlining processes, enhancing team engagement, and driving sustained business growth.
Overview
21
21
years of professional experience
Work History
Logistics Manager
Academy Sports and Outdoors
Cypress, TX
07.2025 - Current
Streamlined logistics operations to enhance efficiency.
Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
Focused on merchandising standards and best practices to improve execution consistency with team.
Softlines Manager
Academy Sports and Outdoors
Cypress, Tx
07.2023 - 07.2025
Managed team training programs, enhancing staff knowledge on product features and sales techniques.
Conducted performance evaluations, providing feedback and coaching for continuous employee development.
Operations Manager
Academy Sports and Outdoors
Katy, Tx
11.2022 - 07.2023
Implemented scheduling systems to optimize workforce allocation and reduce labor costs.
Oversaw daily operations, ensuring adherence to company policies and safety regulations.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Apparel Manager
Academy Sports and Outdoors
Katy, TX
01.2022 - 11.2022
Led merchandising strategies to optimize product placement and enhance customer engagement.
Mentored junior team members, fostering professional development and enhancing team performance.
Store Manager
Kohl's Department Store
Lake Jackson, Katy, Rosenberg
08.2004 - 09.2021
Manage daily operations of business with 100+ Associates
Created and exhibited a culture of hospitality
Drive sales through utilization of business acumen
Recruit, hire and develop talent Ensure visual components & merchandising met company standards
Train, coach & recognize in the moment
Champion company loyalty programs to drive business forward
Lead and support digital sales through implementation and execution of Omni sales
2 years- Master trainer for the Houston South District
Managed & supported the new store opening of Lake Jackson, Rosenberg, Richmond