Melora Davis
Brinkley,AR
Summary
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of industry practices.
Overview
28
28
years of professional experience
Work History
Administrator
Springs of Brinkley
Brinkley, USA
08.2022 - Current
- Company Overview: Administrator for a 116-bed facility
- Overseeing key areas including financial operations, human resources, business development, customer service and clinical operations
- Ensuring that all residents are cared for per regulations and with care and the utmost dignity
- Developing and implementing policies
- Promoting our facility and building community trust
- Ensuring company standards as a high-quality provider through implementation and monitoring of quality systems and processes
- Preparing, managing, and overseeing the facility’s budget
- Maintaining Survey Readiness/Oversight of State Surveys
- Outstanding Communication Skills/Able to develop effective relationships with Staff, Residents and Families
- Administrator for a 116-bed facility
Administrator
Des Arc Nursing and Rehab
Des Arc, USA
08.2018 - 08.2022
- Company Overview: Administrator for a 98-bed and a 97-bed facility respectively
- Survey Readiness
- Managing staff, staff development, staff recruitment and teambuilding skills
- Developed and implemented new infection control policies and procedures as COVID19 became prevalent in our nation
- Creating financial reports, working within budgets, reviewing and resolving payment denials from all sources
- Investigating and completing all reportable occurrences
- Ensuring that all residents are cared for per regulations and with care and the utmost dignity
- Administrator for a 98-bed and a 97-bed facility respectively
Administrator
Oaklawn Estates
Hope, USA
03.2018 - 08.2018
- Company Overview: Administrator for a 101-bed facility
- Creating and implementing policies and guidelines
- Resolving Employee and Resident Issues
- Managing a staff of over 75
- Preparing and conducting Survey Readiness Drills
- Reporting to owner concerning budgets and spending
- Resolving payment denials from any source
- Investigating and completing all reportable occurrences
- Ensuring that all residents are cared for per regulations and with care and with the utmost dignity
- Promoting our facility and building community trust
- Administrator for a 101-bed facility
Assistant Administrator/BOM
Lawrence Hall Nursing Center
Walnut Ridge, USA
04.2014 - 03.2018
- Company Overview: Managing the Business Office of a County Owned, 179 Licensed Bed Nursing Facility.
- Preparing Financial Reports for the Board of Governors
- Resolving Employee and Resident Issues
- Managing Resident Trust Bank Account and Business Accounts
- Time Management of Employees, Tracking and Reporting Employee Time, Active in the Hiring Process of Employees
- Reconciling Nursing Home Books Monthly
- Handing Billing and Collections for Services Provided – Including Billing Insurance Companies as well as Private Parties and Individuals. Resolving Payment Denials.
- Assisting Administrator of Facility and Acting as a Replacement
- Assisting Resident Families with the Process of Applying for Benefits such as Medicare or Medicaid
- Working with Agencies to Obtain Services for Residents
- Maintaining Knowledge Rules and Regulations of the Office of Long-Term Care and Changes as they become effective including being well versed in the new survey process
- Working Within Budgets while obtaining the best possible products and services for our residents
- Proficient in Preparing and Implementing Plans of Correction as well as Desk Reviews and other necessary reports to OLTC
- Trained in Creating, Writing and Implementing New Policy
- Licensed Ham Radio Operator
- Managing the Business Office of a County Owned, 179 Licensed Bed Nursing Facility.
Manager/ Revenue Analyst / Operations Coordinator
Baptist Medical Group
Memphis, USA
08.2011 - 10.2013
- Company Overview: Managing Charge and Payment Entry, Insurance Follow-up, Patient Accounts and Resolving Payment Denial Issues.
- Reconciling Incoming Payments from Insurance Companies and Other Sources on Daily, Weekly and Monthly Basis
- Tracking and Insuring Completion of Workload Between Our Location and Sites
- Quality Control, Special Projects, Trained in E.H.R., Allscripts, Excel, Word, Various Accounting Programs and HIPPA Laws
- Monthly Reporting to Corporate, Personnel Scheduling, Workflow Development, Development of Yearly Budgets
- Managing Charge and Payment Entry, Insurance Follow-up, Patient Accounts and Resolving Payment Denial Issues.
Accounts Payable Representative
Roach Conveyors
Trumann, USA
01.2010 - 08.2011
- Company Overview: All Aspects of Accounts Payable Department
- Payroll, Interaction with Vendors and Purchasing Department
- Scheduling of Payments and Budgeting According to Cash Flow
- Handled Various Tax Issues with City, County, State and Federal.
- All Aspects of Accounts Payable Department
Owner/Operator
Tax Centers of America
Jonesboro, USA
01.1998 - 01.2010
- Company Overview: Owner of Bookkeeping and Tax Preparation Business
- Payroll, Corporate Tax and Small Business Planning
- Notary of Public, Certified Tax Preparer
- Owner of Bookkeeping and Tax Preparation Business
Education
Accounting And Finance
Southeast Texas Technical College
Corpus Christi, TX 01.1991 - 07.1991
Skills
- Budget management
- Survey readiness
- Quality improvement
- Compliance oversight
- Financial reporting
- Customer service
- Staff recruitment
- Infection control
- Operational efficiency
- Team leadership
- Conflict resolution
- Effective communication
- Problem solving
- Patient relations
- Profit improvements
- Employee retention strategies
- Business development
- Multitasking
- Risk mitigation
- Staff scheduling
Timeline
Administrator
Springs of Brinkley
08.2022 - Current
Administrator
Des Arc Nursing and Rehab
08.2018 - 08.2022
Administrator
Oaklawn Estates
03.2018 - 08.2018
Assistant Administrator/BOM
Lawrence Hall Nursing Center
04.2014 - 03.2018
Manager/ Revenue Analyst / Operations Coordinator
Baptist Medical Group
08.2011 - 10.2013
Accounts Payable Representative
Roach Conveyors
01.2010 - 08.2011
Owner/Operator
Tax Centers of America
01.1998 - 01.2010
Accounting And Finance
Southeast Texas Technical College
01.1991 - 07.1991