Melquan Huntley

• Directs the day-to-day operations of the program and implements programmatic and administrative policies and procedures to attain program goals and objectives.
• Supervises the service staff, evaluates employee performance, and makes recommendations for human resources actions to the mental health vice president.
• Makes programmatic and administrative recommendations to the mental health vice president in accordance with the agency/program goals and objectives.
• Develops and implements programmatic and administrative policies and procedures to attain program goals and objectives.
• Oversees quality assurance in the programs service delivery including clinical care and documentation.
• Oversees the programs productivity to meet established standards and to ensure continuity of care in the provision of comprehensive services.
• Mental health provider for individuals and families in San Antonio, Texas
• Startup efforts of mental health practice for owner, recruiting and credentialing physicians and therapists
• Scheduling of patients in practice for therapists
• Attend to client calls and submit claims
• Market new practice, presenting at industry networking events, associations, and business development meetings
• Created all social media accounts Twitter, Facebook, and Instagram for new practice

• Managed, retail store; including merchandise, inventory and expense control. Provided solid leadership expertise resulting in exceptional customer experience, overall operational execution and total store results. Lead and execute objectives ensuring sales and profitability goals are exceeded. Monitor, analyze and measure sales performance; develop and implement plans to maximize sales and meet or exceed sales goals and objectives. Train, develop and assess performance of sales associates in all aspects of the business to ensure skill set, product knowledge and operations skills are achieved in order to provide outstanding customer service. Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc
• Conducted training sessions.

• Collaborate with educational institutions, business partners, community partners, and Chambers of Commerce to establish the alignment between education, workforce training, and industry demand
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Crisis prevention
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Interviews unemployment insurance claimants by telephone to obtain necessary personal and employment data.
• Accurately intake and transcribe claimant statement regarding claimant’s reason for separation from employment.
• Retrieves relevant information from various databases to advise claimant and complete the claim process.
• Places call to employer to gather and/or verify information pertinent to the completion of the claim process

• Counseling provides a safe, trusting environment in which the teenager can express there thoughts and feelings and learn new skills to communicate better, manage emotions and create new strategies to help them adjust to situations
• Keeping a teenager engaged and talking is a primary goal of development
• This position is a qualified mental health professional-counselor
• I counseled children of school age with behavioral problems due to mental health illnesses
• I provided individual and group interventions
• I managed daily progress note along with weekly, and quarterly notes
• Part of the position is to build treatment plans and initial service plans

EDITDELETEMOVE

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• Overseeing, designing, and implementing academic programs, teaching standards, and student learning outcomes.
  Provided support to faculty members regarding teaching strategies, classroom management techniques, and grading procedures.
  Scheduled classes, assignments, tests, events, conferences. according to established guidelines.
  Coordinated workshops for faculty members on topics related to pedagogy and teaching methods.
  Developed and maintained program curriculum materials, ensuring compliance with accreditation standards.
  Created assessment instruments such as surveys and questionnaires to evaluate instructional effectiveness.
  Collaborated with university departments such as Student Services and Academic Affairs to coordinate services for students in academic programs.