Melquicede (Mel) Diaz
Rittman,OH
Summary
Dynamic culinary professional with extensive experience at Nuestra Casa Mexican Restaurant, excelling in menu planning and food safety. Proven track record in enhancing customer satisfaction through innovative dishes and exceptional service. Strong leadership skills foster teamwork and skill development among staff, ensuring efficient kitchen operations and high-quality dining experiences.
Overview
10
10
years of professional experience
Work History
Lead Line Cook
Nuestra Casa Mexican Restaurant
10.2018 - Current
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
- Developed and executed new menu items, enhancing culinary offerings and customer satisfaction.
- Trained junior cooks in techniques and restaurant protocols, fostering skill development and teamwork.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Collaborated with front-of-house staff to ensure seamless service during high-volume periods.
Server
Que Pasa Mexican Restaurant
10.2015 - 10.2018
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu items, restaurant policies, and customer engagement techniques.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
High School Diploma -
Escuela Secundaria Mixta No 4
Guadalajara, MexicoSkills
- Food safety knowledge
- Food assembly
- Grilling techniques
- Menu planning
- Food preparation
- Safe food handling
- Catering management
Languages
Spanish
Native or Bilingual
Timeline
Lead Line Cook
Nuestra Casa Mexican Restaurant
10.2018 - Current
Server
Que Pasa Mexican Restaurant
10.2015 - 10.2018
High School Diploma -
Escuela Secundaria Mixta No 4