Melsa Mwanja
Hillsboro,OR
Summary
Public Health Professional specializing in community/behavioral Health Highly skilled professional with extensive experience in customer service, program management , supporting service delivery and providing support to diverse populations . Recognized as an effective team player. Dedicated to client advocacy and to supporting individuals achieve the best they are capable of. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Compliance Specialist
Oregon Health Authority
, OR
03.2023 - Current
- Ensured adherence to eligibility criteria for Oregon residents using psilocybin products.
- Guaranteed community safety by interpreting laws and policies regarding licensee compliance criteria.
- Interpreted state statutes, rules, and regulations for psilocybin licensures.
- Evaluated compliance of manufacturers, service centers, and testing labs for licensure approval.
- Assess licensed sites to maintain regulatory compliance.
- Examined compliance through detailed research into administrative rules related to psilocybin services.
- Assist with application evaluations and change requests. Ensure Oregonians who meet eligibility criteria have access to safe, effective psilocybin products, and psilocybin services.
- Ensure the overall safety of our communities by identifying and interpreting laws, rules, or policies related to a licensee meeting compliance criteria, focusing on product and client safety.
- Interpret state statutes, rules, and regulations for psilocybin licensures, training programs, and the provision of psilocybin services.
- Inspect manufacturers, service centers, and testing lab sites for licensure approval, and with facilitators as appropriate.
- Evaluate licensed sites for ongoing compliance with state and administrative requirements
- Evaluate and investigate complaints by researching information and analyzing conditions regarding psilocybin products and the provision of psilocybin services for statutory and administrative rules compliance.
- Evaluated applications and change requests.
- Reviewed adherence to program procedures for penalties.
- Assess citations, revocations, and assessments of civil penalties according to compliance and licensing program policies and procedures.
Communicable Disease Analyst
OREGON HEALTH AUTHORITY
Portland, United States
02.2021 - Current
- Conducted investigation Interviews for Covid 19 related cases via telephone to gather information regarding exposure, symptoms and severity, and helped contact tracing efforts to minimize disease spread
- Supported Data integrity and management by assisting in electronic record cleaning projects
- Provided health education to affected via telephone call/text/written materials on safe isolation practices and connected affected members to available resources
- Accurately and correctly entered case information into the Oregon Communicable Disease data systems, and escalate to local Public Health Authorities and community partners as needed
- Contact: Laura Wendel laura.a.wendel@dhsoha.state.or.us 503-381-7827
Benefits and Eligibility Worker
OREGON DEPARTMENT OF HUMAN SERVICES
Beaverton, United States
09.2018 - 02.2021
- Verified applications, interviewed participants and issued Cash, Daycare, food benefits according to set guidelines/regulations
- Also conducted employment verification for applicants as needed
- Completed and prepared log notes per day as scheduled
- Referred participants to Employment departments and other resources as available, and on need basis
- Maintained and Updated accurate records to ensure clients get information as needed, in a timely manner
- Supported branch goals and management in processing paperwork in timely manner
- Followed and implement DHS policies, and changes as they came
- Contact: Lisa Matiso lisa.matiso@dhsoha.state.or.us 503-277-1749
Mental Health Therapy Technician
OREGON DEPARTMENT OF HUMAN SERVICES
Salem, United States
09.2017 - 09.2018
- Monitored and supported individuals under my care, administering medication
- Aided with daily living tasks in line with direct care standards and documented all medical procedures
- Followed and implemented trainings and treatment goals as directed
- Prepared and completed log notes per shift and reported any incidents
- Supported case management in providing transportation, arranging schedules and appointments, visitations, tracking and caring for client property, and ensuring hospital coverage
- Contact: Irene Kamelo irenelei.s.kamelo@dhsoha.state.or.us 808-585-1158
Customer Service Associate
GREATER DES MOINES HABITAT FOR HUMANITY RESTORE
Des Moines, United States
04.2013 - 08.2017
- Provided superior customer service to all guests
- Advised customers on best practices and products based on their needs
- Conducted market research, analyzed market trends and advised superiors on new product decisions
- Tracked and maintained tight inventory control, and aided in loss control and prevention
- Facilitated stock ordering, tracked product movement, and analysed business needs to determine supplies for procurement
- Contact: Tanner Davies tdavies@gdmhabitat.org 503-474-8686
Customer service
COOPERATIVE BANK OF KENYA
Mombasa, Kenya
04.2011 - 08.2012
- Conducted research and on new products and implemented trainings
- Marketed new products and services to clients
- Processed outgoing and incoming cash and check transactions
- Advised clients on appropriate services and products for their needs
- Provided superior customer service to all clients
- Responded to all customer queries and any issues and effectively handled customer complaints
- Contact: Felix Nyambu felix.nyambu@gmail.com +254 203276000
Program Assistant
INTERNATIONAL INSTITUTE OF RURAL RECONSTRUCTION
Nairobi, Kenya
04.2010 - 04.2011
- Led recruitment efforts and facilitated training
- Collaborated with writing teams and multiple departments to coordinate recruitment efforts
- Supported public relations department and marketing, and provided instrumental support for logistics during events
- Acted as point of contact and liaison between stakeholders and client recorded all evaluations, documentation, and filing
- Contact: Janet Nyaoro jnyaoro@iirr.org +254 202370043
Education
Master of Public Health -
Des Moines University , College of Public Health
Des Moines, Iowa05.2019
Bachelor of Arts - Anthropology
UNIVERSITY OF NAIROBI
Nairobi, Kenya08.2009
Skills
- Microsoft Word
- Excel
- PPT
- Cross-Functional Teams
- Redcap
- Opera
- SAS
- Tableau
- SPSS
- Microsoft Sharepoint
- Communication
- Compliance
- Information gathering
- Teamwork
- Problem solving
- Effective Listening
Certification
- Youth Leadership, 11/01/08, 07/01/09
- Guidance and Counselling, 10/01/07, 09/01/08
- HIV & AIDS Awareness - I Choose Life, 05/01/07, 08/01/08
Publications
Methylation at CpG sites related to growth differentiation factor-15 were not prospectively associated with cardiovascular death in discordant monozygotic twins, Jun Dai, Spencer Shawn Moore, Pallavi Mukherji, Ming Leung, Catherine Vrentas, Melsa Mwanja, 10/09/21, Scientific Reports, https://rdcu.be/cI0IL
Volunteer Experience
- Research Team Volunteer, National Museums of Kenya, Nairobi, Kenya, 05/01/09, 03/01/10, Supported the implementation and activity on the Kanga project.
- Youth Coordinator, Friends Church, Kahawa West, Nairobi, Kenya, 01/01/09, 07/01/20, Coordinated youth activities and led fundraising efforts.
Projects
Certificate in Biostatistics, California State University, San Diego Extension, 08/01/20, Present
Training
- FEMA ICS: IS100, IS200, IS700b, IS1800d
- ASTHO
- Johns Hopkins Covid 19 Contact Tracing Course
Languages
- English, Native or Bilingual Proficiency
- Swahili, Native or Bilingual Proficiency
Coursework
- Epidemiology
- Community Health Services
- Community Development
- Program planning, Implementation and Evaluation
- Qualitative and Quantitative Research
- Health Behavior
Languages
English
Native/ Bilingual
Swahili
Native/ Bilingual
Timeline
Compliance Specialist
Oregon Health Authority
03.2023 - Current
Communicable Disease Analyst
OREGON HEALTH AUTHORITY
02.2021 - Current
Benefits and Eligibility Worker
OREGON DEPARTMENT OF HUMAN SERVICES
09.2018 - 02.2021
Mental Health Therapy Technician
OREGON DEPARTMENT OF HUMAN SERVICES
09.2017 - 09.2018
Customer Service Associate
GREATER DES MOINES HABITAT FOR HUMANITY RESTORE
04.2013 - 08.2017
Customer service
COOPERATIVE BANK OF KENYA
04.2011 - 08.2012
Program Assistant
INTERNATIONAL INSTITUTE OF RURAL RECONSTRUCTION
04.2010 - 04.2011
- Youth Leadership, 11/01/08, 07/01/09
- Guidance and Counselling, 10/01/07, 09/01/08
- HIV & AIDS Awareness - I Choose Life, 05/01/07, 08/01/08
Master of Public Health -
Des Moines University , College of Public Health
Bachelor of Arts - Anthropology
UNIVERSITY OF NAIROBI