MELVIN IRVIN JR.
Jacksonville,FL
Summary
Results-driven Leasing Professional with over three years of property management experience and more than five years in customer service and sales. Proven success in leasing, resident retention, and occupancy growth, along with expertise in lease administration and marketing outreach. Strong customer relationship management skills foster lasting connections with residents. Proficient in industry-leading software including Yardi, ResMan, Entrada, Funnel CRM, ProofUp, and SafeRent, ensuring streamlined operations and effective communication.
Overview
7
7
years of professional experience
Work History
Leasing Professional
ResProp Management – Portofino Club Apartments
Jacksonville, FL
07.2025 - Current
- Manage leasing operations, apartment tours, lead follow-up, and resident onboarding.
- Process applications, verify income, and prepare lease documentation.
- Support occupancy growth, resident retention, and community outreach initiatives.
- Coordinate with maintenance and management teams to ensure operational excellence.
- Assisted residents with inquiries, enhancing customer satisfaction through effective communication.
- Coordinated lease signings and renewals, ensuring compliance with company policies.
Leasing Consultant
Bluerock Premier Properties – Park @ Trapani
Jacksonville, FL
01.2025 - 07.2025
- Conducted tours and converted prospects into residents.
- Managed lease files, renewals, applications, and resident communication.
- Supported marketing and lead generation efforts.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Verified tenant incomes and other information before accepting lease applications.
Assistant Varsity Basketball Coach/Raines High
Duval County Public Schools
Jacksonville, FL
10.2024 - 02.2025
- Managed team operations, eligibility records, and communication with stakeholders.
- Developed leadership and accountability among student-athletes.
- Coordinated team logistics, including travel arrangements and scheduling for games and practices.
- Assisted head coach in executing training sessions focused on skill development and conditioning.
- Fostered a positive team culture through effective communication and conflict resolution strategies.
Leasing Consultant
Sentinel Real Estate – Colony at Deerwood
Jacksonville, FL
01.2024 - 08.2024
- Qualified prospects, processed applications, and supported renewals.
- Performed property inspections and maintained resident satisfaction.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Personal Banker / Associate Banker
JPMorgan Chase Bank
Jacksonville, FL
02.2019 - 11.2023
- Managed consumer banking relationships and account services.
- Generated lending referrals and exceeded customer service expectations.
- Supported branch sales and operational objectives.
- Assisted clients in account management, including deposits, withdrawals, and electronic banking services.
- Educated customers on financial literacy topics, enhancing their understanding of banking products and services.
- Collaborated with team members to streamline processes, improving overall branch efficiency and client satisfaction.
Education
Bachelor of Science - Sport Studies, Business Admin
Reinhardt University
Canton, GA05-2019
Diploma -
Wolfson High School
Jacksonville, FL06.2013
Skills
- Property Management
- Resident Relations
- PMS (Yardi, Resman, Entrada)
- Background checks
- Event planning
- Funnel CRM
- SafeRent
- Sales
- Telephone and email etiquette
- Fair housing regulations
Affiliations
- Kappa Alpha Psi Fraternity, Inc. – Initiated Fall 2018
- Represented JPMorgan Chase at community career and job fair events in Jacksonville, Florida.
Timeline
Leasing Professional
ResProp Management – Portofino Club Apartments
07.2025 - Current
Leasing Consultant
Bluerock Premier Properties – Park @ Trapani
01.2025 - 07.2025
Assistant Varsity Basketball Coach/Raines High
Duval County Public Schools
10.2024 - 02.2025
Leasing Consultant
Sentinel Real Estate – Colony at Deerwood
01.2024 - 08.2024
Personal Banker / Associate Banker
JPMorgan Chase Bank
02.2019 - 11.2023
Bachelor of Science - Sport Studies, Business Admin
Reinhardt University
Diploma -
Wolfson High School