Open To Work
Melvin Mccreary Jr.
Insurance Broker
Columbia,SC
Work Preference
Summary
Dynamic professional with a proven track record in client relationship building and insurance solutions. Skilled in multitasking and maintaining client confidentiality, I excel in delivering personalized customer service. Committed to enhancing customer satisfaction and driving business success through strategic planning and effective communication.
Overview
15
15
years of professional experience
Work History
Care Advisor
Seniorlink
Boston, MA
06.2023 - Current
- Assisted families in navigating healthcare systems, ensuring access to necessary resources.
- Responded to inquiries by directing calls to appropriate personnel.
- Engaged with patients to provide critical information.
- Provided excellent customer service to patients and medical staff.
- Verified patient insurance eligibility and entered patient information into system.
Life Insurance Broker
Self-employeed
Columbia, SC
10.2010 - Current
- Developed personalized insurance plans aligning with client needs and financial goals.
- Delivered educational seminars to enhance community understanding of life insurance benefits.
- Provided expert guidance on policy options, ensuring informed decision-making for clients.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Sales Manager
Havertys Furniture
Columbia, SC
03.2021 - 06.2022
- Led sales team to exceed quarterly targets through strategic planning and effective coaching.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Store Manager
Dollar General
Columbia, SC
04.2018 - 04.2021
- Directed daily operations, ensuring efficient store performance and adherence to company policies.
- Trained and mentored staff, fostering a collaborative team environment and enhancing employee skills.
- Managed inventory levels, implementing strategies to reduce shrinkage and optimize stock availability.
- Oversaw merchandising efforts, ensuring compliance with visual standards to drive customer engagement.
- Established strong community relations through outreach initiatives, enhancing brand loyalty and customer retention.
Education
Physical Education And Coaching
Savannah State University
Savannah, GAHigh School Diploma -
Westside High School
Augusta, GA06.1993
Skills
- Client confidentiality
- Multitasking
- Relationship building
- New hire training
Timeline
Care Advisor
Seniorlink
06.2023 - Current
Sales Manager
Havertys Furniture
03.2021 - 06.2022
Store Manager
Dollar General
04.2018 - 04.2021
Life Insurance Broker
Self-employeed
10.2010 - Current
Physical Education And Coaching
Savannah State University
High School Diploma -
Westside High School