Melvin Quinney
Dallas
Summary
Results-driven sales professional with over 25 years in management, focused on driving profitability and enhancing customer satisfaction. Proven expertise in inventory management, logistics coordination, and team development, leading to significant operational improvements and increased customer engagement.
Overview
24
24
years of professional experience
Work History
Co-Manager
Hobby Lobby
Waxahachie
08.2025 - Current
- Assisted in overseeing all aspects of daily store operations, including sales performance, merchandising, inventory management, and customer service.
- Collaborated with Store Manager to align on sales goals and implement strategies for expense control and profitability maximization.
- Supervised, trained, and developed team members to ensure high productivity and adherence to company standards.
- Led store operations in the Store Manager’s absence, ensuring efficient execution of company policies and procedures.
- Directed merchandising initiatives and seasonal resets to create engaging visual displays that enhanced customer shopping experience.
- Managed scheduling, staffing, and employee performance evaluations.
- Monitored inventory accuracy, loss prevention efforts, and operational compliance.
- Resolved customer concerns professionally, fostering a positive and service-focused environment that contributed to customer satisfaction.
- Fostered a culture of teamwork, accountability, and exceptional customer service.
Owner
QTIMETRAVEL & Logistics
Desoto
07.2025 - Current
- Owner and Operator of a third-party logistics and delivery business with extensive experience coordinating the pickup, transportation, and timely delivery of merchandise for vendors and customers.
- Proven ability to manage delivery schedules, ensure accuracy of shipments, and provide dependable transportation solutions.
- Executed route planning, enhanced customer service, managed inventory handling, and fostered strong vendor relationships.
- Committed to exceptional service delivery, consistently met deadlines, and upheld professionalism across all business operations.
- Focused on logistics coordination, cultivated vendor relations, managed deliveries, ensured customer satisfaction, and optimized problem-solving and time management.
Merchandise Supervisor
Dr. Pepper
North Dallas
08.2024 - 08.2025
- Trained and developed staff on visual merchandising standards and effective display strategies, leading to increased customer engagement and sales.
- Supervised merchandising operations across North Dallas territory, achieving adherence to company standards and goals.
- Led cross-functional teams to execute store layout adjustments, inventory management, and promotional setups.
- Conducted regular store audits to maintain optimal product presentation and stock levels.
- Collaborated with vendors to negotiate terms, enhancing in-store product availability.
Store Manager
CVS Health
05.2023 - 08.2023
- Assisted in day-to-day store operations by scheduling and delegating assignments based on team strengths to optimize floor coverage and service levels.
- Established continuous development of effective store associates to achieve desired sales and results.
- Created cost-effective plans to achieve Profit and Loss statement goals.
- Reviewed customer feedback and developed action plan to enhance customer shopping experience.
Co-Manager
Walmart
08.2002 - 12.2022
- Leads and develops 64 direct reports and ensures quality assurance in customer digital shopping experience.
- Manage and implemented online sales channels; digital, ship from store, and in home grocery.
- Increased SFS daily picks from 1500 to 2500 daily since implementation.
- Currently ranked 2nd in our market out of 9 stores.
- Coached and developed store associates through formal and informal interactions.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Review customer feedback and create an action plan to improve customer shopping experience.
- Create cost effective plans to reach Profit and Loss statement goals.
- Implemented electric vehicle in-home delivery process in market.
- Led planning, implementation, and execution of merchandising and operating initiatives, enhancing business effectiveness.
Education
Certificate - Project Management
Spelman College
Dallas, Texas11-2022
Associate of Arts - Video Broadcasting
Tulsa University
Tulsa, Oklahoma05-1986
Associate of Arts - Video Broadcasting
Northeastern Oklahoma A&M College
Miami, Oklahoma05-1985
Skills
- Inventory Management
- Logistics Coordination
- Sales Strategy
- Project Management
- Visual Merchandising
- Planogram
- Retail and Digital Sales
- Cross-dock operations
- Team Leadership
- Coaching and Mentoring
- Microsoft Office
- Inventory management
Timeline
Co-Manager
Hobby Lobby
08.2025 - Current
Owner
QTIMETRAVEL & Logistics
07.2025 - Current
Merchandise Supervisor
Dr. Pepper
08.2024 - 08.2025
Store Manager
CVS Health
05.2023 - 08.2023
Co-Manager
Walmart
08.2002 - 12.2022
Certificate - Project Management
Spelman College
Associate of Arts - Video Broadcasting
Tulsa University
Associate of Arts - Video Broadcasting
Northeastern Oklahoma A&M College