Job Search Status
Open to workDesired start date: Open to discussion
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridLocation: USChicago, IL
Open to relocation: Yes
Open To Work
Verified
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Melvin Risper Jr
Work Preference
Summary
Dedicated Retail Manager with strong leadership and organizational skills. Experienced in training new hires and coordinating inventory efforts, ensuring smooth daily operations and exceptional customer service.
Overview
13
13
years of professional experience
Work History
Assistant Grocery Manager
Jewel Food Stores
Chicago, Illinois
02.2019 - Current
- Trained new staff on customer service, departmental duties, and store policies to ensure consistent service quality.
- Provided leadership, insight, and mentoring to newly hired employees.
- Delegated tasks to staff while setting priorities and goals to enhance team productivity.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Monitored stock levels and placed orders daily.
- Directed daily store operations during closing, ensuring smooth transitions and accurate cash handling.
Shift Manager
Aldi
Chicago, Illinois
03.2013 - 06.2017
- Oversaw training of new employees on customer service, product knowledge, and cash handling techniques to improve service quality and operational accuracy.
- Trained and mentored team members on company policies and procedures to enhance compliance and operational efficiency.
- Assisted employees in managing workloads during busy shifts to ensure efficient operations.
- Managed inventory levels and coordinated product restocking efforts to ensure product availability and minimize stockouts.
- Handled customer inquiries and resolved issues promptly and professionally.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Conducted regular inspections to maintain store cleanliness and organization.
- Ensured completion of all opening and closing duties was completed accurately according to established guidelines.
Education
GED -
Whitney Young Magnet
Chicago, IL06-2009
Skills
- Inventory management
- Stock replenishment
- Ordering of products
- Product merchandising
- Display planning
- Visual merchandising
- Employee training
- Training and mentoring
- Task delegation
- Workflow planning
- Shift scheduling
- Customer service
- Customer service and assistance
- Complaint handling
- Conflict resolution
- Effective communication
- Verbal and written communication
- Leadership skills
- Problem solving
- Organizational skills
- Time management
- Multitasking
- Adaptability
- Decision-making
- Professionalism
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Grocery Manager
Jewel Food Stores
02.2019 - Current
Shift Manager
Aldi
03.2013 - 06.2017
GED -
Whitney Young Magnet