Skilled and seasoned manager offering several years of experience leading communication and operations to complete projects, promote growth and provide safety to all staff and volunteers. Exceeds expectation in coordination between teams, vendors, and other agency professionals. Efficient problem-solver to keep projects, and cases on time, and on budget.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Animal Control Services Superintendent
City Of Norco
Norco, CA
12.2019 - 04.2025
Establish and maintain effective working relations with fellow employees, private groups
and the public.
Supervise subordinate employees.
Analyze animal services shelter problems
and adopt effective courses of action.
Prepare clear and concise verbal and written reports.
Handle sensitive inquiries from and contacts with public officials.
Identify immediate and long-term staffing needs and propose solutions; plan and oversee staff training and development.
Complete work plan goals in a timely manner. Manage the Animal Control Division budget.
Complete educational programs covering legal aspects of animal control.
Skill in handling, rescuing and caring of wild and domestic animals.
Skill in developing and implementing a
variety of educational programs.
Skill in oral and written communications and in establishing and maintaining effective working relationships
Recruited and hired staff and volunteers, in addition to supervising and monitoring daily performance.
Enforced City ordinance, policy and procedures, and adhere to State and Federal laws.
Senior Animal Control Officer
City Of Norco
City Of Norco, CA
05.2013 - 12.2019
Participated in community outreach activities such as speaking engagements about animal welfare topics.
Prepared court documents and testified in court proceedings as necessary.
Assisted with investigations into violations of animal cruelty laws or other related infractions.
Collaborated with law enforcement agencies on criminal investigations related to animal welfare issues.
Monitored animal control officers to ensure proper enforcement of animal welfare regulations.
Restrained wild animals and livestock to prevent escape or capture for return to holding areas.
Answered public inquiries, regarding animal control operations.
Investigated reports of animal abuse and issued citations and warnings.
Utilized various software and tools to streamline processes and optimize performance.
Manager of Operations
Sparkling Cleaning
Los Angeles, CA
05.2005 - 05.2019
Floor and window maintenance: Clean and restore.
Bathroom maintenance-disinfect, clean, and restore.
Security Function: Lock areas after cleaning, and disinfecting.
Manager employees, accounts, payroll, and supplies.
Municipal Service Officer
City of Redondo Beach
Redondo Beach, CA
05.2008 - 05.2013
Enforce parking regulations by various vehicles, bicycles, and foot patrol.
Impound illegal parked vehicles and vehicles with outstanding violations.
Animal Control Program:
-Transport animals to shelters and patrol the City and beach areas for violators of animal regulations and issue citations.
-Licensing activities-field enforcement by inspection and investigation of animal regulations
-Capturing stray, sick or injured animals
Built and maintained strong relationships with residents by successfully resolving issues and responding promptly to phone inquiries.
Animal Shelter Aid/Officer
Los Angeles County Department Of Animal Care and C
Carson, CA
01.2004 - 05.2008
Organized client meetings to provide project updates.
Clean and disinfect animal runs, cages, bowls, towels, and holding areas.
Feeding, medicate, and exercise animals.
Conducted and completed field patrol county-wide for enforcement and education in animal laws, ordinance, rules, and regulations.
Euthanasia technician, certified by Los Angeles County Department of Animal Care, and Control.
Attend animal classes, organizations, and events.
Capturing stray, sick, and injured animals.
Participated in Los Angeles County fire rescues in 2005 and 2007.
Numerous animal hording and cock fight cases participation
Education
High School Diploma -
Mountain View High School
El Monte, CA
06-2003
Skills
Budget management
Performance evaluation
Community outreach
Public speaking
Community relations
Strategic planning
Policy development
Legal documentation
Building codes
Recruitment and hiring
Labor relations
Continuous improvement
Reporting
Tool operation
Fiscal planning
Certification
PC832 certified.
Proposition 115 certified.
Euthanasia certified.
Baton (RCB) certified.
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Animal Control Services Superintendent
City Of Norco
12.2019 - 04.2025
Senior Animal Control Officer
City Of Norco
05.2013 - 12.2019
Municipal Service Officer
City of Redondo Beach
05.2008 - 05.2013
Manager of Operations
Sparkling Cleaning
05.2005 - 05.2019
Animal Shelter Aid/Officer
Los Angeles County Department Of Animal Care and C