Melvin T. Kelsey II
Chalfont,PA
Summary
Professional with strong background in managing product lifecycles and driving project success. Experienced with agile project management, requirements gathering, and stakeholder engagement. Utilizes these skills to streamline product development and ensure alignment with business objectives. Track record of effective communication and team leadership, driving successful product launches and continuous improvement.
Overview
21
21
years of professional experience
Work History
Product Owner – Enterprise Property Schedules (EPS)
Alliant Insurance Services
01.2015 - Current
- Company Overview: One of the top 5 largest commercial retail insurance brokerage firms in the U.S.
- Maximizing the value of the product by guiding its development and ensuring it meets customer needs.
- Responsible for Product Backlog items and activities – Creating, maintaining and the prioritization of backlog items
- Drive communication and interactions with stakeholders
- Anticipate stakeholder needs and delivers pre-emptive value
- Ensure alignment between stakeholders and the development team by managing expectations
- Liaison between the development team and stakeholders
- Collaborate with the development team to refine backlog items
Senior QA Analyst
Community Association Underwriters of America (CAU)
01.2010 - 01.2015
- Company Overview: One of the largest insurance providers exclusively serving community associations, residential and office condominiums, cooperative apartments and homeowners associations.
- Contribute to the overall testing process while ensuring the quality and reliability of software products.
- Led the retirement of the legacy Claims and Billing modules, as well as the Certificates application, ensuring a seamless transition and minimal disruption to operations.
- Represented QA on the "Billing SWAT Team," addressing critical software defects that could hinder client deployments.
- Led QA initiatives for software products, ensuring quality standards are met and exceeded.
- Developed test plans, detailed test cases, and test scripts based on Functional Specification and Design documents.
- Performed functional and system testing, executing both manual and automated (Rational Robot, Test Complete) test cases.
QA Manager
Insurance Data Processing
01.2008 - 01.2009
- Company Overview: IDP is a leading software and services company with solutions designed for the property and casualty insurance industry.
- Coordinate testing efforts between QA, business analysts (BA’s), project managers (PM’s) and development.
- Responsible for 5 direct reports. Hire, Train and monitor team members. Provide direction, communicate clear objectives, and establish performance standards for direct reports.
- Direct procedural and process changes to ensure product meets or exceeds client expectations. Supervise test plan and test case development guaranteeing test plans cover all aspects of the product.
- Maintain hands on approach with test case development and execution.
QA Analyst/Tester
MEI (a division of MARS Intl.)
01.2005 - 01.2006
- Company Overview: MEI is one of the world's leading manufacturers of electronic bill acceptors, coin mechanisms, and other unattended transaction systems.
- Test software defects and product enhancements of business systems software.
- Analyze new software requirements based on problems reported in previous builds.
- Work closely with software developers to troubleshoot and resolve problematic issues discovered in the software.
- Install EasiTrax on multiple platforms.
- Prepare detailed testing documentation.
Education
Software Programming
CHUBB Institute
Springfield, PA01.2001
Bachelor of Arts - undefined
West Chester University
West Chester, PA01.1994
Skills
- Proficient in Object-Oriented Programming and GUI design
- Database management and application development
- Project release coordination
- Business requirements analysis
- Backlog prioritization
- Roadmap development
- Skilled in implementing agile practices
- Agile methodology
- Stakeholder engagement
- Product lifecycle management
- Facilitating user acceptance testing
- Feature prioritization
- Product planning
- Data-driven decision making
- User story creation
- User-centered design
- assessments
- Product lifecycle management
- Business analysis
- Product backlog management
Timeline
Product Owner – Enterprise Property Schedules (EPS)
Alliant Insurance Services
01.2015 - Current
Senior QA Analyst
Community Association Underwriters of America (CAU)
01.2010 - 01.2015
QA Manager
Insurance Data Processing
01.2008 - 01.2009
QA Analyst/Tester
MEI (a division of MARS Intl.)
01.2005 - 01.2006
Bachelor of Arts - undefined
West Chester University
Software Programming
CHUBB Institute
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