Summary
Overview
Work History
Education
Skills
Timeline
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Melvin Usry

Stapleton,GA

Summary

Skilled team leader with an extensive amount of expertise who is committed to improving business performance and satisfaction among workers. Approachable and courteous, while demonstrating a dedication to staff development. Diligent team player who has the skills and expertise needed to meet any operational requirement.

Overview

4
4
years of professional experience

Work History

Process Assistant

Amazon
01.2024 - Current
  • Supervised over 30+ associates by delegating duties, streamlining operations, and setting attainable KPIs .
  • Managed the processing , organizing , and retrieval of 500+ incoming stock daily
  • Monitored and tracked inventory while goods were transported from the warehouse to customers

Team Leader

Lowes Home Improvment
08.2022 - 01.2024
  • Operated forklift and other heavy equipment to move and store products inside and outside the store .
  • Received and organized products, monitored inventory levels, and replenished stock on the sales floor .
  • Verified every delivery we received was the correct product and the equivalent quantity that was on the invoice .
  • Completed deliveries to customer’s homes while providing excellent customer service to increase overall customer satisfaction and loyalty

Daytime Stocker

Walmart
01.2022 - 08.2022
  • Maintained inventory and stock conditions in one of the busiest walmart branches.
  • Managed inventory for over 10,000 items, reducing stock discrepancies by 30%
  • Successfully improved customer satisfaction by 20% through effective organizational practices and attentive customer service .
  • Implemented a new storage system that increased efficiency for the stock team by 40%

Team Leader

Cookout
05.2021 - 11.2021
  • Administer a team of 10+ fast food cooks , cashiers and servers, delivering training on food preparation , presentation , sanitation and safety procedures .
  • Achieve 99.9% customer satisfaction rating based on client and receipt surveys .
  • Serve 100+ fast food items to 350+ customers daily and apply feedback reviews to address customers concerns in a timely manner .
  • Performed all cash management activities such as cash and credit card, managing over $2,000 of cash daily in the cash register

Education

High School Diploma -

Jefferson County High School
Louisville, GA
05-2021

Skills

  • Performance monitoring
  • Production deadline management
  • Rapid and Adaptive
  • Solution oriented professional

Timeline

Process Assistant

Amazon
01.2024 - Current

Team Leader

Lowes Home Improvment
08.2022 - 01.2024

Daytime Stocker

Walmart
01.2022 - 08.2022

Team Leader

Cookout
05.2021 - 11.2021

High School Diploma -

Jefferson County High School

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Melvin Usry